Mercedes-Benz of Ft. Lauderdale - Service Center

Everyone was friendly and helpful. Mike Ferrara in service was the best. He kept me informed and assisted at pick up. Mike Ferrara in service was the best. He kept me informed and assisted at pick up. More

Everything about my car service was very good. However, I needed body work. After a week of waiting for a quote (and contacting them several times during the week, I did not receive any quote. However, I needed body work. After a week of waiting for a quote (and contacting them several times during the week, I did not receive any quote. So don't try to deal with these people for body work. I had previously tried to get quotes from them in prior years without success. Why say they can do it when they can't? More

Excellent serviceman information given is honest and onspot. Very friendly always willing and available to help you out with correct infotmation, time needed for repair to help schedule your time, Woul onspot. Very friendly always willing and available to help you out with correct infotmation, time needed for repair to help schedule your time, Wouldn’t go elsewhere More

This dealership is the best. . Individuals are knowledgeable, friendly, and efficient, and makes you feel welcome. . Individuals are knowledgeable, friendly, and efficient, and makes you feel welcome. More

This location is always busy with many South Florida Mercedes drivers but they will always take care of every customer. I highly recommend my service advisor Torey as he always takes great care and trea Mercedes drivers but they will always take care of every customer. I highly recommend my service advisor Torey as he always takes great care and treats me like a VIP no matter if i need a quick oil change or a large service. Loaners are hard to get so I recommend a service appointment at least two weeks out if you need a loaner vehicle. More

New ! !! Very Modern , Beautiful , Clean !!! Very Good location and very good selection of beautiful cars. People are Professional , Honest , Nice and on !! Very Modern , Beautiful , Clean !!! Very Good location and very good selection of beautiful cars. People are Professional , Honest , Nice and on Time !!! Good Job !!! More

Scheduling was not a problem. Appointment date was easy to make and available. Payment fir services was alittle high. Appointment date was easy to make and available. Payment fir services was alittle high. More

The service department at the Fort Laudedale Mercedes Benz location does not perform to the level of the standards Mercedes’ Benz stands by. The service advisor proved to be unknowledgeable, neglected to Benz location does not perform to the level of the standards Mercedes’ Benz stands by. The service advisor proved to be unknowledgeable, neglected to keep me updated and did not return my calls or texts. Not to mention was not capable of providing a formal proposal for the repairs needed until the invoice was issued. At that time, many errors were made. Repairs, parts and labour indicated; were duplicated and charge twice. The service advisor did not make himself available to review. Only after the repairs were done that I insisted to settle the invoice with the Service Manager at the Fort Laudedale location. After her review and mine, most of these were rectified. I still believe; after consulting with two other Mercedes mechanics, that there were unnecessary repairs done. As a result I had to pay a pricy invoice that amounted to a large deposit for a new vehicle. It was a very disappointing and mostly frustrating experience. One that I cannot put my trust into the service department at Mercedes Benz of Fort Laudedale on South Federal Hwy. More

We brought our car in to fix a damaged rim and to fix the car’s auto engine cut of. Both jobs were handled professionally and very much to our satisfaction. Tory Williams was our service contact and he is an car’s auto engine cut of. Both jobs were handled professionally and very much to our satisfaction. Tory Williams was our service contact and he is an absolute pleasure to deal with. He will stop at nothing to make sure that your vehicle is serviced correctly. I highly recommend this dealership. More

Great service experience. Mike is always kind and helpful. Would definitely recommend this Mercedes dealership. Mike is always kind and helpful. Would definitely recommend this Mercedes dealership. More