Mercedes-Benz of Ft. Lauderdale - Service Center

I have been a customer at this dealership for 16 years and can truly say I am grateful for the excellence in service. That I have experienced over the years. Undoubtedly, they value their customers as th and can truly say I am grateful for the excellence in service. That I have experienced over the years. Undoubtedly, they value their customers as the attention to detail and satisfaction is priceless! More

Very well located, friendly, knowledgeable and efficient. I din't have to wait for my appointment, Xavier was waiting for me at them exact time. 11AM I din't have to wait for my appointment, Xavier was waiting for me at them exact time. 11AM More

The service department is not the best compared to JM Lexus. I am so glad to be out of my lease to get back to JM Lexus. When Patty was in the service department it was amazing every since she left it ha Lexus. I am so glad to be out of my lease to get back to JM Lexus. When Patty was in the service department it was amazing every since she left it has gone downhill. More

Feliberto Pena is the best he took me in last minute and took very good care of me he kept on progress every step of the way about my car Kind regards Bridie B and took very good care of me he kept on progress every step of the way about my car Kind regards Bridie B More

GREAT experience. Tameka was our service Rep. She told us how long it would take, texted us with updates and called us when our G-Wagon was serviced. We had new tires Tameka was our service Rep. She told us how long it would take, texted us with updates and called us when our G-Wagon was serviced. We had new tires installed, 40k service and they fixed our rear window. We dropped our auto off on Thursday morning at 10:00 a. m. and picked it up on Friday at 1:00 p. m. AWESOME service... Tameka was top notch. More

Great Quality service from knowledgeable advisors and professional team members, pricing is as expected considering inflation. professional team members, pricing is as expected considering inflation. More

My service advisor is absolutely thorough and professional. His follow up is on point every time my vehicle is serviced. professional. His follow up is on point every time my vehicle is serviced. More

There is nothing special about this dealership. Service Prices are high, and competency level of the girl that took appointment is non existent. Scheduled an appointment for express service, the gi Service Prices are high, and competency level of the girl that took appointment is non existent. Scheduled an appointment for express service, the girl said I will have my car the same evening. I get there and service advisor tells me I need to leave car over night. In the mean time it took me 40min to get there and client waiting on me after my appointment. They don’t have a loaner vehicle. Ended up leaving my car, and taking Uber as I didn’t want to waste more time by coming back. The girl was incompetent in delivering basic information while setting appointment. Didn’t feel like they valued my time, my money. 3 stars is too generous. 1 star at best. No stars is better. Why would I recommend the dealership ? I bought my car there. I love my car! The product is great! Service non existent, the car - I really enjoy it! It’s my perfect little world , outside of the incompetence of some humans that is so irritating. More

What an efficient and professional experience with a knowledgeable and friendly staff! My service was thorough and correctly quoted. As this was my first visit since moving from Ohio, my husband and I knowledgeable and friendly staff! My service was thorough and correctly quoted. As this was my first visit since moving from Ohio, my husband and I will continue to have our cars serviced with this team. More

I bought my car in this dealer, all services there, nice attention to details. Satisfied with their service. attention to details. Satisfied with their service. More