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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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August 21, 2022

Scheduling my appointment was a breeze and staff were very professional and friendly my car were done on time as promised. More

by Mozeleine Williamson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Guzman
Aug 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Mozeleine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 16, 2022

Mike in Service took great care of us. he made sure al our concerns were addressed in a timely manner. More

by LLWIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Aug 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 11, 2022

Everyone was very helpful and nice service advisor Mike was awesome and the loaner dep was very nice More

by almroyb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Aug 16, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2022

My Service agent was very professional and updated me every step of the way till my repairs were done. I am also satisfied with the quality of repairs. More

by paulmensah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torres
Aug 13, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Paulmensah, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

Everyone is courteous and helpful! Michael Ferrari was extremely professional and he went above and beyond to ensure that I received excellent service. I am very grateful! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrari
Aug 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

Great customer service, great staff , special thanks to Mike Ferraro very professional nice and helpful More

by vnss615elba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ferraro
Aug 09, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2022

The service department and service rep Alliyah was extremely efficient, prompt, pleasant and saved me money! More

by Maryveria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliyah
Aug 06, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 01, 2022

Nice experience ,my advisor Bill very professional and the service was fast, everybody are friendly awesome place. More

by jchabana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William lynn
Aug 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 01, 2022

Hipolito Vazquez Diaz Was honest helpful and fast with going over price and details. Great service thanks More

by SAMISHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hipolito Vazquez Diaz
Aug 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 01, 2022

Overall the dealership is a good dealership when it comes to service. Management has been very nice and helpful. Also, the parts department have been very friendly and helpful. However, some of the service a More

by brook004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filiberto Pena
Aug 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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