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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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August 29, 2022

Brought my car in for a recall issue , service advisor was knowledgeable and attentive to my concern . Car was serviced and I was assured the there was no issue with recall . Great service, More

by vsdnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Excellent service while doing the service on my new suv Robert was super professional and efficient More

by Jetsetnyliving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 26, 2022

Always provide excellent service, very professional, very prompt, finding the problem, and resolving it. Thank you so much. My Service Advisor Torrey Williams alway provide me with Excellent Customer Service More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Williams
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 31, 2022 -

Ginny responded

Thanks!

August 26, 2022

Highly-qualified service. Professional work done. Fast service and fast feedback. Friendly staff. Excellent service. More

by ngurkina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferraro
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2022

Easy to make an appointment, service professional was courteous, kind and explained what was to be done and the cost and the time it would take. He was done sooner and under cost - what better service t More

by Keithedjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jablonsky
Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

The service is excellent and is very much appreciated. the fact that my car is returned after service with a car wash. More

by Rburnslawyer
Recommend Dealer
Yes
Employees Worked With
Manny’
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Great communication with the sales team and great service. Really fast turn around on the work completed. Thanks again! More

by Molejnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave,Mike
Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Super expensive dealer. Wanted to charge me $1200 for a car service, I went to an authorized shop somewhere else and paid $250. I will never ever service my car here again. More

by eduardo brender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Eduardo, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0623 to discuss what we can do to help.

August 25, 2022

Expeditious and prompt and to the point. Was straight forward in what needed to be done with accurate pricing and quality. More

by Chefhaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. Williams
Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

My service advisor Tori Williams is always amazing and knowledgeable! He makes every experience great! More

by marilynedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Williams
Aug 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Marilynedee, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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