Mercedes-Benz of Ft. Lauderdale - Service Center

Romario Cruz in the service department was very helpful. He was very attentive and was able to find the issue with my car. He was very attentive and was able to find the issue with my car. More

I find this to be one of the better run dealerships, because sales communications with service is outstanding because sales communications with service is outstanding More

Excellent customer service and attention to detail. Great communication from sales and service advisors when needed. I highly recommend. Great communication from sales and service advisors when needed. I highly recommend. More

Great service department. They do a first class job. And my car is always returned nice and clean. They do a first class job. And my car is always returned nice and clean. More

Great professional service (as usual) Would not consider going anywhere else....the best staff and facility going anywhere else....the best staff and facility More

I took two cars in for service. I Met Bryan at service and he was very attentive and professional. I Met Bryan at service and he was very attentive and professional. More

They refused to fix an issue. They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes More

I visited this dealership a couple of times, the last one to address a recall issue with my 2022 GLC 300. The appointment was easy to set up. I deal with a superb customer care service assistant, JC. As far to address a recall issue with my 2022 GLC 300. The appointment was easy to set up. I deal with a superb customer care service assistant, JC. As far as I'm concerned, he should be running the dept. When I come in its like visiting family. I sit down, talk to him about the GLC and its few quirks. We trade notes on car care and other automotive topics. I have owned several BMW's, a previous MB C280 and have worked on my cars myself, so I am extremely knowledgeable about German engineered cars. He is extremely knowledgeable. He is a true facilitator, a customer advocate. The dealership is bright, plenty of space to sit and relax. Free gourmet coffee, can't complain. They even have a camera feed from the repair area. Its spotless, you can literally eat off of the floor! Know I know why I bought an MB product, it's about the complete MB experience. Great dealership. Wow, I can't wait to come in for my next service appointment! More

Always an excellent experience. Whether buying or doing maintenance, the staff is always wonderful to work with. Whether buying or doing maintenance, the staff is always wonderful to work with. More