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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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September 25, 2022

I wasn't please with the Lift ride (a large white dirty van) Bad business More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary and the young lady
Sep 29, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2022

As a new customer of this dealer, whether I stop by to fill tires or have our vehicle maintained, the staff are friendly and welcoming. I have visited a total of 4 times and have always left feeling good More

by BrianKTrimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski and other supporting staff
Sep 28, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2022

I had to check the brakes at GL550 based on factory recall . An appointment was made one week ahead. The service was late . My car stayed in the service for 3 days although the promise was to have it More

by petarmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 949-0623 so we can work towards a resolution. We look forward to hearing from you.

September 20, 2022

Service as always was excellent and Mike Ferraro did an outstanding job in taking care of me. THis was an unscheduled, emergency situatuion and Mike handled it wonderfully. More

by RWHarrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 24, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Wonderful, uncomplicated and easy service. Very happy to owner of Mercedes and have it will Care Ford by Mercedes Benz of Fort Lauderdale More

by Rct319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika
Sep 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Xavier was amazing got in and out within few hours . I got car serviced and a nice wash simple the best. More

by Alejandrosoto1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

As always, Manny was polite, charming and extremely helpful. The work on my car was fast, and well done. And a very nice brand new loaner car. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Guzman
Sep 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Charlotte, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2022

Both Mary and Manny Took extremely good care of me when we had to deal with an electrical issue in my electric car. Not only did they make sure that I had a loaner quickly but they kept in contact with me More

by philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Guzman and Mary Donnell
Sep 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Drive safe, and we'll see you on the road.

September 14, 2022

Service was excellent. Christopher (service mgr) & John Staggers were on point. Christopher went out of his way to get my car serviced and back to me quickly. Everything wa More

by Krovito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher (service coordinator) Jonathan Staggers
Sep 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2022

Christopher Jablonski is a great service advisor. He had my car ready in a very quick time. More

by jrrifkind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski
Sep 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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