Mercedes-Benz of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center
As a new customer of this dealer, whether I stop by to fill tires or have our vehicle maintained, the staff are friendly and welcoming. I have visited a total of 4 times and have always left feeling good fill tires or have our vehicle maintained, the staff are friendly and welcoming. I have visited a total of 4 times and have always left feeling good about the experience. We will continue to patronize this dealer and have no reason to consider alternatives. More
I had to check the brakes at GL550 based on factory recall . An appointment was made one week ahead. The service was late . My car stayed in the service for 3 days although the promise was to have it recall . An appointment was made one week ahead. The service was late . My car stayed in the service for 3 days although the promise was to have it finished the same day. Not acceptable !!! More
Service as always was excellent and Mike Ferraro did an outstanding job in taking care of me. THis was an unscheduled, emergency situatuion and Mike handled it wonderfully. outstanding job in taking care of me. THis was an unscheduled, emergency situatuion and Mike handled it wonderfully. More
As always, Manny was polite, charming and extremely helpful. The work on my car was fast, and well done. And a very nice brand new loaner car. helpful. The work on my car was fast, and well done. And a very nice brand new loaner car. More
Both Mary and Manny Took extremely good care of me when we had to deal with an electrical issue in my electric car. Not only did they make sure that I had a loaner quickly but they kept in contact with me we had to deal with an electrical issue in my electric car. Not only did they make sure that I had a loaner quickly but they kept in contact with me throughout the process to make sure I was aware of what was going on and they delivered exactly what they promised which was to have the car back to me on time. More
Service was excellent. Christopher (service mgr) & John Staggers were on point. Christopher went out of his way to get my car serviced and back to me quickly. Everything wa Christopher (service mgr) & John Staggers were on point. Christopher went out of his way to get my car serviced and back to me quickly. Everything was completed properly and back to me in record time. Much appreciation for these two guys. I'm sorry to say the woman at the desk was extremely rude. Her desk was right inside the check in door by the service guys. I’ve never had anyone be anything but polite and accommodating when I come to this dealership. I was really surprised by the way she spoke to me. More