Mercedes-Benz of Ft. Lauderdale - Service Center

Service is always prompt and the advisors are great. Frank and Alliyah are awesome. Their customer service is awesome! Frank and Alliyah are awesome. Their customer service is awesome! More

Amazing service, staff always willing to help. Since the moment I arrived to the moment I picked my car up Since the moment I arrived to the moment I picked my car up More

Mike Ferraro is a man of few words but he gets the job done! He's definitely an asset to Mercedes-Benz! I did not have an appointment, but he told me to come on in. I'm new to the Benz family, and he mad done! He's definitely an asset to Mercedes-Benz! I did not have an appointment, but he told me to come on in. I'm new to the Benz family, and he made me feel extremely comfortable. He's very accommodating and efficient! Thank you, Mike! Your great customer service does not go unnoticed! More

Unfortunately all Mercedes’ in the area are all autonation owned. Each time I bring my car there service is awful. 0 communication and long wait times never a loaner available my car this time is t autonation owned. Each time I bring my car there service is awful. 0 communication and long wait times never a loaner available my car this time is there 3 weeks and the adjuster tried contacting the Serbia advisor for 3 weeks with no answer finally I got the adjuster on the line and called it took them 39 min to find someone to speak with the adjuster and it was the service manager who was very pompous and condescending. I am done as a multiple Mercedes’ owner I will not but one again in this area due to no choice I. Factory service don’t believe there jd power awards I have been here several times and always have the same issue More

Rudy was fantastic. Did an excellent job.I would love to work with him for all my services Did an excellent job.I would love to work with him for all my services More

Mercedes Benz )the best staff, always quickly resolve any necessary issues..best of the best!!! necessary issues..best of the best!!! More

Joe with the at home delivery process along with going over vehicle thoroughly made everything easy. over vehicle thoroughly made everything easy. More

Thank you for being so patient with me with me with my car Tori Williams was great My wife and I are really considering leasing options for our next car car Tori Williams was great My wife and I are really considering leasing options for our next car More

Excellent customer service! Everyone is very friendly and work gets done in a timely manner! Couldnt of picked a better dealership Everyone is very friendly and work gets done in a timely manner! Couldnt of picked a better dealership More

Got my car back and the radio had been tampered with. In addition they took a week to take care of a job that should have been a 1 day job. The dealership knew of this problem since May of this year and In addition they took a week to take care of a job that should have been a 1 day job. The dealership knew of this problem since May of this year and the problem was caused by their car wash. Nice enough people but they dropped the ball. More