Mercedes-Benz of Ft. Lauderdale - Service Center

They messed up my car up after a paid 10,000 for it to be repaired car came back even worse and hasn't offer to fix it yet be repaired car came back even worse and hasn't offer to fix it yet More

This place is terrible. The car we got is a 2021 and its already having issues. It was making a noise so we brought it in and when they did something now the car doesnt acce The car we got is a 2021 and its already having issues. It was making a noise so we brought it in and when they did something now the car doesnt accelerate and it shakes. Then they said come in Saturday get a loaner and told me everythjg is good. When we went today now they want to take the car for a week without giving a loaner because now they say they dont take the insurance we have when its fully covered. So now we are driving around in a broken car that they broke and they wont fix it. Im hoping when i call general manager on monday he works something out becuase this is ridiculous. I don't recommend this place customer service is the worst! More

The staff was friendly. Service was great and speedy. Advisor was knowledgeable, patient, and informative. Service was great and speedy. Advisor was knowledgeable, patient, and informative. More

I was told that the moon roof was going to cost $6,000 dollars to fix and $2400 to fix one of the 6 air conditioning vents that was blowing hot air the same time that the rest was blowing cool. I have 55, dollars to fix and $2400 to fix one of the 6 air conditioning vents that was blowing hot air the same time that the rest was blowing cool. I have 55,000 miles on my 2016 car. this lack of reliability is terrible. I also don't like spending over $1000 every yearly visit. The service writer was superb. Manny Gusman. You just lost a customer. Jeff Erickson More

I had a problem with the battery. I took the car without an appointment and was immediately take care of. The dealer, through Lift, gave me a ride home (5 min away) and within 2-3 h I took the car without an appointment and was immediately take care of. The dealer, through Lift, gave me a ride home (5 min away) and within 2-3 hours the problem was solved. The service advisor was excellent and kept me informed at all times. More

Everything that could go wrong happened. a "promised" 1 day job took 6 days and was not even finished. need to take it back. a "promised" 1 day job took 6 days and was not even finished. need to take it back. More

Chris Jablonski from service is the best. He is helpful, knowledgeable, efficient, prompt and kind. He is helpful, knowledgeable, efficient, prompt and kind. More

Excellent and very knowledgeable service technicians and Michael Ferraro outstanding advisor. Always makes sure we are satisfied with everything. Michael Ferraro outstanding advisor. Always makes sure we are satisfied with everything. More

Theappoinment on time. Excelent reception from the service supervisor.. it solve all the problems. Thanks Excelent reception from the service supervisor.. it solve all the problems. Thanks More

I brought my car in for an issue with sun roof drains clogged and issue with seat as well as windows. I scheduled 2 weeks in advance since there were no loaners available. They were able to fix the issue clogged and issue with seat as well as windows. I scheduled 2 weeks in advance since there were no loaners available. They were able to fix the issues and get my car back to me in a week. The reason that I gave 4 stars is when I got my car back there was some sort of sticky white substance on my rear floor mat that wasn’t cleaned up. I ended up having to scrub my mat with goof off to get it out. More