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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.3
529 Reviews

529 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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December 09, 2022

I was very pleased with my level of service and my service advisor. I bring the car to Mercedes to have it fixed correctly, and it was. More

by ekstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Corey is a pleasure to deal with. He will be the person I will be back to see next time. More

by Clhale67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Dec 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Corey here at Mercedes-Benz of Fort Lauderdale! Thank you, and have a fantastic day!

December 05, 2022

Filiberto was very good at informing me of the issues with the car. Although the service department was very full, he was able to get the car looked at earlier than anticipated. The work was done time More

by pcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filiberto
Report | Print
Dec 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 03, 2022

Very efficient. Friendly.Accomodating,helpful.on time.personable.always available.knowledgable.kind.reasonable.helpful..caring. More

by educatedlady29@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrero
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 25, 2022

Great service provided by Torey Williams, always ready to listen to us and extremely professional and polite. More

by josepharis1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Report | Print
Nov 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 21, 2022

Excellent crew, excellent service and work done with know how and dedication. Bought my SL 5 years ago new at this dealership. Yearly I bring my baby for maintenance, I always been helped very respectful and More

by dehaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
Report | Print
Nov 23, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

Not so good exp not so profesional Until now i dont gett back my refound for rent car Evry day new stories More

by Lifestyle2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Nov 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (954) 949-0623 so we may assist you in moving forward toward a resolution.

November 17, 2022

Extremely prompt service and everyone who works there couldn’t do enough for you. Everyone asks if you are being helped Thankyou Mercedes More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Liz, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 15, 2022

Went in for Service and everything was done as promised within the time set and costs discussed up front. Very good experience. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
Report | Print
Nov 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Marc, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 14, 2022

Mercedes’ has always taken good care of me. Mike who Is my service advisor is the best. Can’t wait to see some of the new cars as they come in. More

by linshelley@aol.com
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 18, 2022 -

linshelley@aol.com responded

Mercedes Benz of Ft Lauderdale is the best. Mike who is my service advisor goes out of his way to take care of car when I need service. He is the best. I have owned Mercedes for 25 years.

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