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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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December 29, 2022

Dealshio is beautiful and efficiently run. Staff are all working together to make your experience a good one. More

by Swood.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jan 02, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Swood, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 28, 2022

I worked with Service Advisor Mr. Rodolfo Torres and I was extremely disappointed to say the least. He took my E550 Convertible in for a visual inspection and after an oil housing rep More

by Ricardo S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Donnell, Giff Hummel, Rodolfo Torres
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Jan 01, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Ricardo, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

December 24, 2022

They have the best service ever. Everyone is professional. They are so kind and precise. More

by Mohammad Albadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pina
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Mohammad, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 24, 2022

Local dealer effective efficient courtesy techs are helpful and the waiting room is inviting for clients. More

by joannrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Torres
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Dec 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Joannrusso, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 19, 2022

Fast,respectful and honest. Rudolf was thorough and help me get a drive(Lyft) back and from dealer. More

by Francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolph (Rudi)
Report | Print
Dec 21, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Francine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 18, 2022

Prompt and courteous service. James was Professional and went the extra mile when he reminded me of what I left in the loaner More

by tessy.breceus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Tessy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 17, 2022

Mike Ferraro has been taking care of our AMG GTC for several years. Excellent service and thoughtful individual. I highly recommend this dealership to anyone with Mercedes vehicles. More

by Tod Volpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Tod, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dec 20, 2022 -

Tod Volpe responded

Thank You Mike Ferraro!

December 13, 2022

Mike in service is amazing, he is always helpful and fast. He provides the best customer service, I always tell people to see him when they go More

by mcm0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 15, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Feel free to stop by if you ever need any more help.

December 09, 2022

I was very pleased with my level of service and my service advisor. I bring the car to Mercedes to have it fixed correctly, and it was. More

by ekstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Corey is a pleasure to deal with. He will be the person I will be back to see next time. More

by Clhale67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Corey here at Mercedes-Benz of Fort Lauderdale! Thank you, and have a fantastic day!

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