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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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January 13, 2023

Mike Ferraro has been our representative for a long time and he is the best! More

by dmm515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Jan 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2023

fui muito bem atendido por Rodolfo servico bem executado tempo de espera aceitavel em instalações confortavel e agradavel More

by iank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rodolfo
Jan 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

I was very pleased with the rep. He was very efficient and attentive to getting me in and out quickly. I highly recommend him. My only frustration was with picking the car up. I h More

by jsquarok
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Blair
Jan 17, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 949-0623 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 10, 2023

Beside it's loaner unavailability/policy, this dealership is great. Excellent workers and service managers More

by Satisfied customers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Long
Jan 13, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2023

The wait for a repair appointment is generally weeks and even for minor stuff spends at least 48-72 hours at the dealership More

by mercSclassowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 11, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Rudy rhe service tech is awsone he gets everything right all the time never a problem More

by Thonas4259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Jan 10, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 05, 2023

I was a bit skeptical at first when choosing this dealership for service. The sales team is rude and condescending, but Manny and the service team were awesome. Great communication, car was services More

by W.vicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 07, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2022

I was very happy with my service rep. Rob. He was very professional and helpful. He explained my service needs and promised to call if anything else came up. Great job Rob. More

by Merris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
Jan 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Merris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 30, 2022

Felibeto Pena was Professional and Courteous and kept me informed while the car was being serviced More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felibeto Pena
Jan 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 29, 2022

they have the best service. Very professional on e More

by chendo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Jan 02, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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