Mercedes-Benz of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center
As in every dealership, people make the difference. Mike Ferraro is a fantastic Service Manager at Mercedes of Fort Lauderdale. He is knowledgeable about all Mercedes models, and he understands his cus Mike Ferraro is a fantastic Service Manager at Mercedes of Fort Lauderdale. He is knowledgeable about all Mercedes models, and he understands his customer's needs for accurate delivery forecasts when cars are in for service. Mike is great to work with, and I am always comfortable bringing my car to Mike whenever it needs service. More
Mike Ferraro my wonderful and professional service adviser once more provided me with an excellent service, mercedes benz of Ft Lauderdale is lucky to have him advising customer. adviser once more provided me with an excellent service, mercedes benz of Ft Lauderdale is lucky to have him advising customer. More
Had appointment for rear view camera recall. When I got to dealership, I was told that the recall could not be done because of computer problem. I had driven 40 minutes to get to the Fort Laude When I got to dealership, I was told that the recall could not be done because of computer problem. I had driven 40 minutes to get to the Fort Lauderdale Mercedes Dealer. No one called me to tell me to reschedule. Waste of my time. When I asked when the recall would be arranged, the service representative told me he had no idea when this would be accomplished. I have an expensive Mercedes, and should not be treated so poorly. More
The process couldn't have been smoother. Had transmission replaced under warranty - no questions asked. My car runs wonderfully again. Everyone at the dealership was very helpful. Had transmission replaced under warranty - no questions asked. My car runs wonderfully again. Everyone at the dealership was very helpful. More
Professional service Customer focused Complimenting Uber to home and return to dealership Only disappointing feature is no snacks in waiting room Uber to home and return to dealership Only disappointing feature is no snacks in waiting room More
I purchase my vehicle here and the sales team made the process fast and easy. I also service my vehicle here and they were very professional and courteous. process fast and easy. I also service my vehicle here and they were very professional and courteous. More
There is no urgency to help certain people that comes in there. They just push me to the side. Like he can wait till I get to him that is bad. there. They just push me to the side. Like he can wait till I get to him that is bad. More