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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
528 Reviews

528 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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June 28, 2023

Thank goodness for Tameka! ! She saved me from a nightmare situation when i was stranded with car issues in Fort Lauderdale. I couldnt be happier with her service on behalf of t More

by erica.chanti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tameka
Jul 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Erica, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

MY SERVICE ADVISOR TOREY WILLIAMS IS SIMPLY THE BEST ALWAYS ON POINT WITH EVERY DETAIL AND ATTENTIVE TO MY MERCEDES NEEDS More

by DRB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TOREY WILLIAMS
Jun 29, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Couldn’t be happier. Michael Ferraro is very kind, efficient and a good listener. He heard my one problem and had it checked out along with the yearly maintenance and m More

by Sue
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ferraro
Jun 24, 2023 -

Sue responded

Thank you for great service all around at Ft.L Mercedes-Benz of Ft. Lauderdale.

Jun 27, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Sue, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 24, 2023

Mike Ferraro is hands-down the BEST! I've been going here for nearly 20 years. I would only recommend MB of FLL to anyone! More

by S CLO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro #1
Jun 27, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

June 24, 2023

Torey Williams from Mercedes Benz of Ft Lauderdale is amazing & as always, provides excellent costumer care. I’ve been with MB of Ft Lauderdale since years & it’s definitely worth the drive from Miami More

by dr.boddy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Jun 27, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2023

The dealership has become larger & less “personable”, though that’s “progress”, a business person would say. I must say tho’, my service advisor is Top Notch! That’s what keeps me coming back More

by Cindy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Torrey
Jun 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

We appreciate you taking the time to leave us a response, Cindy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 21, 2023

Such a pleasure to hae my vehicle serviced at this dealership. Great service and great prices More

by CANNAVAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
My advisor Phil was amazing!
Jun 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

I was not welcomed or greeted when I pulled into the service area! I had to get out of my vehicle and make myself seen. Once my service adviser Polo got involved, he picked up the dropped ball and when More

by glennwbacon
Service Time
Recommend Dealer
Yes
Employees Worked With
Polo
Jun 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Communication was very good, service writer was good felt a little pressure to get other services. More

by M.holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romareo Cruz
Jun 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2023

James was awesome and worked with me every step of the way. Their customer service is top notch and five star rating. More

by ldavis5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rubio
Jun 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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