Mercedes-Benz of Ft. Lauderdale - Service Center

Friendly, personal service from my Service Advisor, Polo. All repair work performed as promised. Expensive, but good. All repair work performed as promised. Expensive, but good. More

We have been doing business with Mercedes-Benz of Ft. Lauderdale for more than 20 years. Our Service Advisor, Mike Ferraro, is always available to take care of our needs. One phone call and the "magic" Lauderdale for more than 20 years. Our Service Advisor, Mike Ferraro, is always available to take care of our needs. One phone call and the "magic" happens. This dealership is zeroed in on AMG vehicles and keeps our newest one in top condition. More

Friendly, professional, punctual, reliable. What more can one expect. Very happy with my service advisor Manuel Guzman What more can one expect. Very happy with my service advisor Manuel Guzman More

Previously When I Visited Mercedes Benz Dealership , I Was Use To Someone Comming To The Car To See What I Needed? Now Last Two Times I Had To Go Find Someone To Tell Them What I Needed I Saw People Walki Was Use To Someone Comming To The Car To See What I Needed? Now Last Two Times I Had To Go Find Someone To Tell Them What I Needed I Saw People Walking Around But No One Came To Ask What I Needed ? It Seems Like Service Has Gone Down? Maybe They Were Short Of Help! But It Wasn`t The Mercedes I Was Used To! More

Very special Thank you, to Mr. Mike Ferraro. For always going above & beyond in making things right. You are AWASOME!!! Mike Ferraro. For always going above & beyond in making things right. You are AWASOME!!! More

Brought in brand new E450 for rear passenger window issues. Had to bring car in 4x to get it working. After 4th time window was working, but side molding on window was not aligned and damaged. The se issues. Had to bring car in 4x to get it working. After 4th time window was working, but side molding on window was not aligned and damaged. The seal rail was damaged as well. Asked to get it fixed and was told that it is normal for molding not to be aligned. Also after last visit the main cluster would shut down while driving.. As a customer courtesy new parts would be ordered and Molding and Seal would be replaced....because I'm insisting on a new 2023 model with 2000 miles to be repaired without flaws, not because mechanic damaged it. 30 days later no communication with MB Fort Lauderdale, phone calls and messages left for service adviser and service manager Mary Donnell are still unanswered. Please note MB Fort Lauderdale is only 5 miles from my house. Drove my car 60 miles to Mercedes Benz of Cutler Bay. Was provided with a loaner and Damage which was done by previous mechanic fixed in 3 days. Service adviser at MB Cutler Bay kept us posted daily on the progress of repairs. MB of Fort Lauderdale has lost our trust and confidence. After 18 years of loyalty we will not be going back to Auto Nation. More

Although Manuel the agent is very good. The electrician was quick to dismiss the fact that the car camera sensors are too sensitive by blaming the Garmin car camera thinking without really The electrician was quick to dismiss the fact that the car camera sensors are too sensitive by blaming the Garmin car camera thinking without really looking that the Garmin camera was connected directly to the car. When in fact it connects via the cigarette lighter. In other words he did not even try to check the sensors. Even if the camera would have been connected to the car his job is to check the sensors. That speaks volumes about the know it all attitude and lack of training of your electricians. Now I have to waist my time and return to the dealer so they finally do the job! More

As always, I got again excellent costumer care from MB of Ft Lauderdale,' Thanks Tameka and Bryan of Ft Lauderdale,' Thanks Tameka and Bryan More

We needed our battery replaced and as a walk in I was impressed how quickly the car was taken for the service. We were provided with a LYFT ride that we took to a nearby diner and by the time we finishe impressed how quickly the car was taken for the service. We were provided with a LYFT ride that we took to a nearby diner and by the time we finished breakfast we were notified that the car would be ready soon and a return LYFT ride was ready. I would definitely recommend the service at Fort Lauderdale Mercedes Benz. More

Thank goodness for Tameka! ! She saved me from a nightmare situation when i was stranded with car issues in Fort Lauderdale. I couldnt be happier with her service on behalf of t ! She saved me from a nightmare situation when i was stranded with car issues in Fort Lauderdale. I couldnt be happier with her service on behalf of the dealership. I am so thankful i found this dealership when i was in desperate need of assistance under a massive time crunch. They made it happen!! More