Mercedes-Benz of Ft. Lauderdale

Worst experience ever with a car dealer, called for a car that was advertised on auto trader, Nathalie confirmed that it was there and still for sale. Took a one way flight to FLL to hear from the first per that was advertised on auto trader, Nathalie confirmed that it was there and still for sale. Took a one way flight to FLL to hear from the first person that I run into that the car was sold the day before I called. Nathalie came in and immediately started lying telling me that the car got sold and hour ago, she had tried calling me, sure no missed calls on my phone. Than she had other cars for me, only twice the price, no big deal, no not for them, will never go there again, you can't rely on what's being told to you on the phone and the truth, a waste of money and time. More

Where do i begin? dishonesty is the name of the game at this dealership. The salesman i dealt with: Shawn Bressmen. This guy lied about a very nasty scratch on the car as well as the trunk having been repa this dealership. The salesman i dealt with: Shawn Bressmen. This guy lied about a very nasty scratch on the car as well as the trunk having been repainted. The brakes were warped as well. All this on a car that was delivered to me in Canada with 6857 miles on the odometer. Worse yet was the smart xxx attitude i got on the phone. I may be far from Florida but let me tell you this, the internets' reach can go further still. They listed the car on ebay and as soon as they got payment, he ended the auction before I could click the "buy it now". That's their way of avoiding negative feedback and saving auction fees... very classy. all this from a dealer of Mercedez Benz cars...WOW! Next up, a defect on the trunk lid. I got a car with what looks like a jizz shot on the trunk. I sent the car in for buffing but was told the stain was under the clearcoat, on the paint. Shawn Bressmans answer to that: Take it up with the shipper. It seems that Shawn Bressman believes my shipper had the car painted on the transport. I wish I could say it was only Shawn at fault but, even the owner himself, Bob Keenan, would not return my detailed messages so, the head obviously controls the body here. This review only got one star because i can not give it anything less. Google won't allow it. This dealership is run like a den of thieves. No honor, no word, no class. johnpaps@diamond-group.com that's my email. I'm a real person who got really screwed and i will definitely take the time to answer any question by anyone who wants to know who they are dealing with. More

MBZ of Fort Lauderdale generally has a very good selection of the cars i am looking for and i had been to their website mutliple times before selecting the CL i wanted. Car was exactly as they adver selection of the cars i am looking for and i had been to their website mutliple times before selecting the CL i wanted. Car was exactly as they advertised in terms of condition, appearance, maintenance, etc. When I took delivery i got exactly what i was expecting-a pristine barely used vehicle. Paperwork was ready when i picked up the car and entire transaction was quick and easy, thank you. More

Sam Edelsberg and Steven Joyner are an awesome team! I have never received such amazing service. They made the experience fun and enjoyable. Love them! have never received such amazing service. They made the experience fun and enjoyable. Love them! More

Excellent. The overall shopping experience was great. I would highly recommend this dealer. Their customer service department is very professional and put the customer's needs first. would highly recommend this dealer. Their customer service department is very professional and put the customer's needs first. More

I waited for 3 days for someone to call me back. The dealership has gone through significant changes in personel. No one knows whats going on, NO ONE cares. They don't know if I have a problem with a dealership has gone through significant changes in personel. No one knows whats going on, NO ONE cares. They don't know if I have a problem with a 20k car or a 200k car because they just ignore me. More

Our experience was very satisfactory. Zahoor helped has narrow our choice of the model within our expectations. We ere treated as valued customers. We highly recommend Zahoor and the dealership for working narrow our choice of the model within our expectations. We ere treated as valued customers. We highly recommend Zahoor and the dealership for working with us. Thank you. More

I fully recommend Peter @ Mercedes Benz of FT Lauderdale, he's awesome, my husband & I been doing business with Peter for many years and we always reach for him when we need to buy a vehicle. Thank you Pe he's awesome, my husband & I been doing business with Peter for many years and we always reach for him when we need to buy a vehicle. Thank you Peter we love you Alex & Ana More

Without getting to descriptive or mushy, this dealership has their act together. I leased a 2013 SL550 last May and Phil Rosen was the man to know. Here we are 1 year later and my Lexus SUV was up and hav has their act together. I leased a 2013 SL550 last May and Phil Rosen was the man to know. Here we are 1 year later and my Lexus SUV was up and having never heard from the dealer I got the truck from, I went to Mercedes Benz of Fort Lauderdale at 4 PM to see what they had. By 7:15 I was in my new ML...no hassal, no issue, and no dealer BS. It was yet another great experience. Thanks to ALL that helped me. I only mention Antony and Phil because I know their names. The gentleman who did my paperwork was quick, efficient and pleasant and the man that handled my actual deal and that I negotiated my deal with was also wonderful. You all work very well together... Keep it up! More

Jaime had great customer service skills. He did everything he could to help facilitate the sale. I mainly purchased the car because of him. He is definitely a hard worker and a helpful sales pers everything he could to help facilitate the sale. I mainly purchased the car because of him. He is definitely a hard worker and a helpful sales person. More