Mercedes-Benz of Ft. Lauderdale

At 8,000 miles on my brand new C300 I raised concern about my tires making excessive noise. I been told to buy new tires!!!! no other solution. After several attempts to speak to the general manager I w about my tires making excessive noise. I been told to buy new tires!!!! no other solution. After several attempts to speak to the general manager I was FINALLY allow to speak that that celebrity. I wish I never have to see him again. Major attitude, rude and very unprofessional. When I had no choice but replaced the tires for that cost me $700 I requested the old tires to be return to me so I can have somebody else inspect them. Unfortunately I have been told that the tires were discarded and surprisingly the truck that picks up all used tires just showed up at the dealership that particular hour and took them away. How convenient. And finally it only took me 3 appointments to replaced my wipers. How can new wipers be faulty?? strange, but maybe they were not new.....stay away More

James my service advisor was outstanding during my visit for repairs.Kept me updated the entire time my car was at your dealership for repairs.Kept me updated the entire time my car was at your dealership More

The staff was very friendly and the service provided was excellent. I did not have to wait around and when I picked up my car, the exit process was seamless. excellent. I did not have to wait around and when I picked up my car, the exit process was seamless. More

James Rubio and his team always welcome me with a smile and always to help . Always get me an Uber . and always to help . Always get me an Uber . More

I’ve purchased 5 Mercedes Benz in the last 10 years. This is the worst car buying experience by far. There is paint on the vehicle discovered after purchase that the dealer wants to charge me to repair, This is the worst car buying experience by far. There is paint on the vehicle discovered after purchase that the dealer wants to charge me to repair, the wind shield wipers, “fixed” 4 times after purchase, broke and detached from the vehicle while I was driving in a storm, and still have not been replaced properly. There are also other issues I’ve brought to their attention which have not been addressed. More

My go to dealership for all my needs for my 2007 E class car,very pleased with the service over the yesrs. Thank you! car,very pleased with the service over the yesrs. Thank you! More

Although I wasn't able to get a loaner car when I brought my car into the dealership I was happy that my issue was resolved in a short period of time despite the work load they had. my car into the dealership I was happy that my issue was resolved in a short period of time despite the work load they had. More

Dealership give efficient service and their service rep Romario is extremely knowledgeable and very professional Romario is extremely knowledgeable and very professional More

Filiberto is our service rep and we couldn’t be happier. We’ve completed several services to our E350 at Fort Lauderdale. Each question or concern we’ve asked Filiberto, he was thorough and specific when he We’ve completed several services to our E350 at Fort Lauderdale. Each question or concern we’ve asked Filiberto, he was thorough and specific when he came back with the answers. No matter what ridiculous question or request. When I replaced all four tires, I checked around and was going to go with a big brand store, but I inquired with Fil and was so impressed with his research on the tires, features and warranties that we paid a little more and went with him-and are glad we did- I ended up needing that warranty! Filiberto is always professional, courteous and efficient and an asset to MB. More

Great personalized service by Robert Blair. The drop off and pick up of my vehicle were quick, and as always the mechanical problems were fixed properly. The drop off and pick up of my vehicle were quick, and as always the mechanical problems were fixed properly. More