Mercedes-Benz of Ft. Lauderdale

I recently had my used car serviced. My technician was Manny Guzman and was very professional and attentive. He clearly understood the issues and took care of the servicing needs. He followed up and com Manny Guzman and was very professional and attentive. He clearly understood the issues and took care of the servicing needs. He followed up and completed all servicing requirements. I highly recommend him and thank him for taking care of my car. More

Clean, organized, but no internal communication between serviceman and client serviceman and client More

I’mVery pleased Tom havePolo Vázquez as my adviser at I’m Very pleased Tom have Polo Vázquez as my adviser at Mercedes benz of Ft Laudedale. It was my best visit to have my car serviced. Thank You P I’m Very pleased Tom have Polo Vázquez as my adviser at Mercedes benz of Ft Laudedale. It was my best visit to have my car serviced. Thank You Polo Myreya Bauer More

I always receive first class, prompt and courteous service. I have a new Service Advisor, Christopher Jablonski, who was the best yet service. I have a new Service Advisor, Christopher Jablonski, who was the best yet More

Provided nice loaner. Polite service reps and greetings upon entry to building. Text updates regarding service status. Comfortable waiting area with beverages. Mercedes branded merch available in an onsite upon entry to building. Text updates regarding service status. Comfortable waiting area with beverages. Mercedes branded merch available in an onsite store. More

Had my car serviced took them 2 weeks fir a loaner car. Then after paying 13k in repairs my car had to be taken back in for more service 3 days later. Upon a second service it has taken more than 4 days to Then after paying 13k in repairs my car had to be taken back in for more service 3 days later. Upon a second service it has taken more than 4 days to receive a call from my service advisor telling me what’s even wrong with the vehicle. This has been a nightmare and most likely my last time doing business with Mercedes Benz Fort Lauderdale. More

Very nice experience Mercedes-Benz of Fort Lauderdale thank you. Very pleased with this visit I am nice service advisor made it an excellent experience. I hope that future service request as wonderful I thank you. Very pleased with this visit I am nice service advisor made it an excellent experience. I hope that future service request as wonderful I love my Car More

I’ve been going for my car’s service ever since I bought it here, a 2014 CLS550. The customer service is always excellent, fair and reliable. This time I was introduced to a new (for me) service rep, Chri it here, a 2014 CLS550. The customer service is always excellent, fair and reliable. This time I was introduced to a new (for me) service rep, Christopher J, who was extremely helpful, friendly, professional and quick. I always feel I’m part of a family here, highly recommended. More

I’m impressed with MB of Ft Lauderdale! My experience started with a phone call. I tried calling another dealership as it was a bit closer to my home but the phone rang endlessly and kept looping me whic started with a phone call. I tried calling another dealership as it was a bit closer to my home but the phone rang endlessly and kept looping me which had me upset and frustrated. My first time dealing with Mercedes Benz. I decided they don’t want my business. Then I tried your location. The call was answered in a reasonable time and the representative was polite, efficient and had s smile in her voice. She provided me all the details needed. Great! When I pulled into the service area, I was greeted by a very friendly young man who directed me where to park the car; this was my first visit. After taking my information he showed me where to sit and told me about the coffee area. Shortly after being seated, I was called to finalize the service request. Again this young man was polite professional and helpful. My vehicle was ready at the time promised, the exit was quick and smooth. My experience was great with the friendly, professional atmosphere. This is my dealership!!! More

Torrey is an amazing service provider. He made my visit very pleasant & easy! I’m thankful very pleasant & easy! I’m thankful More