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Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
821 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Fort Lauderdale has the perfect vehicle for you. Visit our website to learn more and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 821 reviews
November 08, 2021
I believe they are illegally stealing refunds from customers. I never received my refund from my trade in. I was told by their finance person Stephanie Thompson that they don't transfer refunds to t customers. I never received my refund from my trade in. I was told by their finance person Stephanie Thompson that they don't transfer refunds to the new car you have to wait 6 to 8 weeks and I needed to notify her when I got my proof of payoff from Bank of America. I waited and waited and only received $ 614 I was expecting $ 5519. So after several months of waiting I went to the dealership and spoke to Jiff the general manager and their head of finance. I informed them of the many times I called and Stephanie refused to take my calls . While I was talking to the manager I saw a piece of paper on the top that was clearly FORGED. I took a picture of the paper where Stephanie Thompson violated the law and forged my signature twice once as me and once as my business owner. I immediately confronted the Manager and head of finance about the forgery as well as the request forged said my $5519 refund would apply to my deposit. Which is definitely a crime as we paid for the car cash and don't have a deposit. I got a call from the head of their finance dept several weeks later and the gentleman actually told me to get over it. ANY OTHER DEALERSHIP WOULD HAVE FIRED A FINANCE PERSON ON THE SPOT FOR COMMITING SEVERAL ACTS OF FORGERY. THEY DID NOTHING AND I ACTUALLY THINK THIS IS CONDONED AND ENCOURAGE BY THE MANAGER AS A BUSINESS OWNER IF I WAS PROVIDED PROOF OF A CLEAR FORGERY BY AN EMPLOYEE THEY WOULD BE FIRED. I AM PROSECUTING STEPHANIE TO THE FULLEST EXTENT OF THE LAW, AND HAVING THE ECONOMIC CRIMES DIVISION LOOK INTO IF THEY DO THIS OFTEN AND TO HOW MANY PEOPLE Autonation has acted disgusting throughout all of this doing nothing to resolve. They sent me 2 more checks which still was less than I was owed and this morning I found out they put a stop payment on one causing a return item fee. Can you imagine a company like Autonation allowing the forgery of signatures by employees. They have mine and my husband's social security drivers license etc so they clearly can see my real signature. I WOULD BE VERY AFRAID TO GIVE MY ID TO THIS DEALERSHIP AS EMPLOYEES FORGE SIGNATURES AND MANAGEMENT AND AUTONATION DO NOTHING TO PROTECT THEIR CUSTOMERS. I AM STILL WAITING FOR MY COMPLETE REFUND ITS 6 MONTHS LATER. xxx More
by Kathryn
Employees Worked With
Stephanie Thompson
October 09, 2021
Fixing a 1994 Mercedes E320 in never easy. Polo Vasquez went out of his way for my wife's 84 year old Mom. These guys are amazing. Thank you AAA+. went out of his way for my wife's 84 year old Mom. These guys are amazing. Thank you AAA+. More
by wwilliamri
Employees Worked With
Polo Vasquez, Peter McInnis
September 30, 2021
This service was provided on the fifth Mercedes we have This service was provided on the fifth Mercedes we have owned/purchased there. I wouldn’t buy anywhere else. This service was provided on the fifth Mercedes we have owned/purchased there. I wouldn’t buy anywhere else. More
by Jawzimmer
Employees Worked With
Peter McInnis
September 27, 2021
Service is fine, but wait times are substantial. Customer lobby is comfortable and they will profit a free Uber or Lyft to and from a local destination which is nice. lobby is comfortable and they will profit a free Uber or Lyft to and from a local destination which is nice. More
by rossmstern81
Employees Worked With
Peter McInnis
September 20, 2021
The dealership was clean and inviting. It's employees were professional and specifically Calin Orbin was extremely knowledgeable of the product he was selling. Not to mention a well communicator. Thi were professional and specifically Calin Orbin was extremely knowledgeable of the product he was selling. Not to mention a well communicator. This first purchase of a Mercedes Benz was a great experience. Micheline More
by Micheline Attieh
Employees Worked With
Elie Attie, Peter McInnis
September 17, 2021
It was a pleasure to deal with SAM EDELSBERG and BRUNO JERONYMO !!!! ... I would highly recommend this dealership for your next Mercedes Benz purchase !!! JERONYMO !!!! ... I would highly recommend this dealership for your next Mercedes Benz purchase !!! More
by mwlimomaker
Employees Worked With
Peter McInnis
