Mercedes-Benz of Ft. Lauderdale

Excellent customer service and attention to detail. Great communication from sales and service advisors when needed. I highly recommend. Great communication from sales and service advisors when needed. I highly recommend. More

Great service department. They do a first class job. And my car is always returned nice and clean. They do a first class job. And my car is always returned nice and clean. More

I was immediately greeted when I entered and although I didn't have an appointment, I was quickly introduced to a sales representative. I told him what vehicle I was looking for but he wasn't sure they had didn't have an appointment, I was quickly introduced to a sales representative. I told him what vehicle I was looking for but he wasn't sure they had one available. He checked inventory and found one had just been delivered the day before. The test drive was thorough and I made an offer. The obligatory back and forth ensued and I went to grab lunch. A couple of hours later the sales representative and sales manager called me back with a generous counter offer and I drove back to pick up my new car. More

Great professional service (as usual) Would not consider going anywhere else....the best staff and facility going anywhere else....the best staff and facility More

Wheels I first arrived, believe me I was not optimistic about getting a car. Hazem took his time with me, reassured me that I would be making the right decision and got me into a car that I absolutely love about getting a car. Hazem took his time with me, reassured me that I would be making the right decision and got me into a car that I absolutely love. Everyone who worked me up until the end were great. I would also like to thank the Fianance assistant who helped me as well ( im drawing a blank on her name), but she was also very kind, patient and reassuring. More

I took two cars in for service. I Met Bryan at service and he was very attentive and professional. I Met Bryan at service and he was very attentive and professional. More

They refused to fix an issue. They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes More

Professional and courteous staff. The facility’s physical appearance was inviting and it had accommodating amenities. . The facility’s physical appearance was inviting and it had accommodating amenities. . More

I visited this dealership a couple of times, the last one to address a recall issue with my 2022 GLC 300. The appointment was easy to set up. I deal with a superb customer care service assistant, JC. As far to address a recall issue with my 2022 GLC 300. The appointment was easy to set up. I deal with a superb customer care service assistant, JC. As far as I'm concerned, he should be running the dept. When I come in its like visiting family. I sit down, talk to him about the GLC and its few quirks. We trade notes on car care and other automotive topics. I have owned several BMW's, a previous MB C280 and have worked on my cars myself, so I am extremely knowledgeable about German engineered cars. He is extremely knowledgeable. He is a true facilitator, a customer advocate. The dealership is bright, plenty of space to sit and relax. Free gourmet coffee, can't complain. They even have a camera feed from the repair area. Its spotless, you can literally eat off of the floor! Know I know why I bought an MB product, it's about the complete MB experience. Great dealership. Wow, I can't wait to come in for my next service appointment! More