Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I brought my car in for an issue with sun roof drains clogged and issue with seat as well as windows. I scheduled 2 weeks in advance since there were no loaners available. They were able to fix the issue clogged and issue with seat as well as windows. I scheduled 2 weeks in advance since there were no loaners available. They were able to fix the issues and get my car back to me in a week. The reason that I gave 4 stars is when I got my car back there was some sort of sticky white substance on my rear floor mat that wasn’t cleaned up. I ended up having to scrub my mat with goof off to get it out. More
Mike Ferraro is a man of few words but he gets the job done! He's definitely an asset to Mercedes-Benz! I did not have an appointment, but he told me to come on in. I'm new to the Benz family, and he mad done! He's definitely an asset to Mercedes-Benz! I did not have an appointment, but he told me to come on in. I'm new to the Benz family, and he made me feel extremely comfortable. He's very accommodating and efficient! Thank you, Mike! Your great customer service does not go unnoticed! More
Unfortunately all Mercedes’ in the area are all autonation owned. Each time I bring my car there service is awful. 0 communication and long wait times never a loaner available my car this time is t autonation owned. Each time I bring my car there service is awful. 0 communication and long wait times never a loaner available my car this time is there 3 weeks and the adjuster tried contacting the Serbia advisor for 3 weeks with no answer finally I got the adjuster on the line and called it took them 39 min to find someone to speak with the adjuster and it was the service manager who was very pompous and condescending. I am done as a multiple Mercedes’ owner I will not but one again in this area due to no choice I. Factory service don’t believe there jd power awards I have been here several times and always have the same issue More
Thank you for being so patient with me with me with my car Tori Williams was great My wife and I are really considering leasing options for our next car car Tori Williams was great My wife and I are really considering leasing options for our next car More