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Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
812 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Fort Lauderdale has the perfect vehicle for you. Visit our website to learn more and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
October 29, 2022
This place is terrible. The car we got is a 2021 and its already having issues. It was making a noise so we brought it in and when they did something now the car doesnt acce The car we got is a 2021 and its already having issues. It was making a noise so we brought it in and when they did something now the car doesnt accelerate and it shakes. Then they said come in Saturday get a loaner and told me everythjg is good. When we went today now they want to take the car for a week without giving a loaner because now they say they dont take the insurance we have when its fully covered. So now we are driving around in a broken car that they broke and they wont fix it. Im hoping when i call general manager on monday he works something out becuase this is ridiculous. I don't recommend this place customer service is the worst! More
by Mabel
Employees Worked With
Filiberto
October 25, 2022
I was told that the moon roof was going to cost $6,000 dollars to fix and $2400 to fix one of the 6 air conditioning vents that was blowing hot air the same time that the rest was blowing cool. I have 55, dollars to fix and $2400 to fix one of the 6 air conditioning vents that was blowing hot air the same time that the rest was blowing cool. I have 55,000 miles on my 2016 car. this lack of reliability is terrible. I also don't like spending over $1000 every yearly visit. The service writer was superb. Manny Gusman. You just lost a customer. Jeff Erickson More
by Jeff Erickson
Employees Worked With
Lisa Parasrami
October 24, 2022
I had a problem with the battery. I took the car without an appointment and was immediately take care of. The dealer, through Lift, gave me a ride home (5 min away) and within 2-3 h I took the car without an appointment and was immediately take care of. The dealer, through Lift, gave me a ride home (5 min away) and within 2-3 hours the problem was solved. The service advisor was excellent and kept me informed at all times. More
by agg1962
Employees Worked With
Filiberto Pena
October 12, 2022
Excellent and very knowledgeable service technicians and Michael Ferraro outstanding advisor. Always makes sure we are satisfied with everything. Michael Ferraro outstanding advisor. Always makes sure we are satisfied with everything. More
by Michel Ghattas
Employees Worked With
Michael Ferraro
