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Mercedes-Benz of Ft. Lauderdale

Fort Lauderdale, FL

Overview
Reviews
4.4
819 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Fort Lauderdale has the perfect vehicle for you. Visit our website to learn more and schedule a test drive today.
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2411 South Federal Hwy.

Fort Lauderdale, FL

33316

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Showing 819 reviews

November 18, 2022

Robert Blair was excellent he explained the issues with my vehicle and also provided me with alternatives to correct them. It was a pleasure working with Robert!! More

by cdn88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Blair
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Nov 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Feel free to stop by if you ever need any more help.

November 18, 2022

Super disrespectfull dealer Bought a S63 coupe and had worst treatment ever before buying it they dint even bother checking the car for missing pieces ended up having to fight with them to give me the pie More

by miguelo1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Adams
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Nov 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Fort Lauderdale. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0623 to discuss what we can do to help.

November 18, 2022

Not so good exp not so profesional Until now i dont gett back my refound for rent car Evry day new stories More

by Lifestyle2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Nov 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (954) 949-0623 so we may assist you in moving forward toward a resolution.

November 17, 2022

Extremely prompt service and everyone who works there couldn’t do enough for you. Everyone asks if you are being helped Thankyou Mercedes More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
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Nov 21, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Liz, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 15, 2022

Went in for Service and everything was done as promised within the time set and costs discussed up front. Very good experience. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
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Nov 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Marc, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 14, 2022

Mercedes’ has always taken good care of me. Mike who Is my service advisor is the best. Can’t wait to see some of the new cars as they come in. More

by linshelley@aol.com
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
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Nov 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 18, 2022 -

linshelley@aol.com responded

Mercedes Benz of Ft Lauderdale is the best. Mike who is my service advisor goes out of his way to take care of car when I need service. He is the best. I have owned Mercedes for 25 years.

November 14, 2022

This was the coup de grace de grace of one of the worst experiences of my life. First hurricane Ian destroys my 2018 forcing me to replace it with a 2022 vehicle not up to par with the 2018. Then the dea More

by bruceemurray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Lazarus, Walter Bernal, Bob Keenan
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Nov 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0623 -- we hope to hear from you soon.

November 12, 2022

We were really happy with the service and the attention that everyone in the dealer had with us. More

by ricardosrey8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Mancheno
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Nov 21, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 11, 2022

Visiting from out of town and I needed a oil change. The website was so convenient and was able to get almost immediately. Staff was polite and the service went fast. Thanks much More

by D Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 09, 2022

Manny was excellent, professional & polite. He explained everything well, got my car in and out. More

by Happy Service Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Guzman
Report | Print
Nov 17, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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