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Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
812 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Fort Lauderdale has the perfect vehicle for you. Visit our website to learn more and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
March 09, 2024
The dealership was amazing as well as our sales person Jason Dutton. Jason’s personality could not have been any better, as well as his knowledge regarding our vehicle. He took all the time that was neede Jason Dutton. Jason’s personality could not have been any better, as well as his knowledge regarding our vehicle. He took all the time that was needed to go over everything we need to know and helped us set up all apps that were needed. He also made sure our car was shipped to Georgia unharmed. GREAT EXPERIENCE!!!!!! More
by rhonda
Employees Worked With
Jason Dutton
March 08, 2024
Very professional and courteous way to walk me through the process. I finally got the car I was dreaming of. They were always ready to listen and explain everything to me. Very pleasant experience. Reall the process. I finally got the car I was dreaming of. They were always ready to listen and explain everything to me. Very pleasant experience. Really 5 star service from first phone call to the moment the car was unloaded at my driveway. More
by 01veranda_studs
Employees Worked With
Cardoso, Charlie
February 27, 2024
Everybody was helpful and courteous. Raul helped us get through the process of my new car knowing the product. It was overall a pleasant experience. Raul helped us get through the process of my new car knowing the product. It was overall a pleasant experience. More
by Mariasbel Tamayo
Employees Worked With
Raul Fernandez
February 19, 2024
Unfortunately I do not recomend you at all this dealer, also Mercedes Benz is a big dissapointed to me, as user for many years of MB and Audi, the difference in the service is hughe. I felt at thise dealer also Mercedes Benz is a big dissapointed to me, as user for many years of MB and Audi, the difference in the service is hughe. I felt at thise dealer absolutely ignored or missvalued inmediately after bouth the car.. not a cheap car, a 150K AMG V8 Biturbo GLE 63 S Coupe... I had problems from the very fist minute after receiving the car with nobody explaining the car features to my wife, like if we bought a standard car with nothing to exaplin about... later factory details weren´t checked by the dealers team or QC at MB itself... but I can understand some problems and after many discussions with their aftersales team close the issue... but a week later, an alarm of the engine came up on the dashboard and there start again a unsolved history... The car has not became 6 months old and my wife been 5 times to the dealer for the same alarm!!! once they took the car 2 weeks and the day after we take it our the alarm came up again!... they don´t care, just tell you "bring the car please", and you need to left your life to bring the car to the dealer, wait the time they have a mule car (some times we need to wait a couple of weeks with the new car, remember 150K USD, with the alarm on the engine on!!!) after a few days come to look it up again... and this repeated 5 times in 6 months!!! so, they had our car more time than us yet!!! My question is : How much value a car with an engine alarm come out every month, almost ZERO, who will buy it? Can I sell it at any price? I've paid 150K USD for a car with no value? How much time I need to lose for MB to solve the matter, even if they need to change the entire motor? The brand image values nothing to them yet? I've requested several times to talk to the General Manager, I would like to have his opinion... is he aware of this situation? Just don´t care? At this time (the 5th my wife bring the car there, nobody call me from the managmente team... 19/2/2024) More
by Martin Fraire
Employees Worked With
Randy FanFan
February 09, 2024
Had 2 appointments. First appointment I arrived and then told warranty work had to be canceled. 2nd appointment, left car all day. Only to be told that the warranty s First appointment I arrived and then told warranty work had to be canceled. 2nd appointment, left car all day. Only to be told that the warranty service had not been completed and I needed to reschedule. I now have a third appointment and scheduled a rental car with dealership. I’m hoping that this warranty work finally is completed. More
by Talleho2
Employees Worked With
Nora
February 04, 2024
Chris Jablonski was very good and knowledgeable to work with. Friendly and outgoing. Helped me with all my needs and questions I would ask. Has a very good friendly outgoing positive attitude!! with. Friendly and outgoing. Helped me with all my needs and questions I would ask. Has a very good friendly outgoing positive attitude!! More
by Artandsueyarosh
Employees Worked With
Chris Jablonski
February 02, 2024
The service was quick and painless. The representative explained everything clearly and made sure the wait wasn’t long. I will bring my car there in the future. The representative explained everything clearly and made sure the wait wasn’t long. I will bring my car there in the future. More
by Minerva
Employees Worked With
Don’t recall
February 02, 2024
The dealership, as a whole, is above average. Christopher Jablonski, however, is absolutely THE BEST automotive customer service specialist I've ever dealt with - anywhere (I've lived in a lot of Christopher Jablonski, however, is absolutely THE BEST automotive customer service specialist I've ever dealt with - anywhere (I've lived in a lot of places). He's honest, personable, and thorough. Elvis, the service mechanic, is excellent, too. More
by rozpie
Employees Worked With
Chris Jablonski, Elvis
