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Mercedes-Benz of Ft. Lauderdale

Fort Lauderdale, FL

4.3
825 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned ...
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2411 South Federal Hwy.

Fort Lauderdale, FL

33316

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Showing 825 reviews

April 11, 2023

Had appointment for rear view camera recall. When I got to dealership, I was told that the recall could not be done because of computer problem. I had driven 40 minutes to get to the Fort Laude More

by Talleho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Romero
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 10, 2023

This dealership is always very responsive to the needs and requests of its customers. I know I'm in great hands whenever my car is in their care. More

by Adria1755
Recommend Dealer
Yes
Employees Worked With
Tory
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

The process couldn't have been smoother. Had transmission replaced under warranty - no questions asked. My car runs wonderfully again. Everyone at the dealership was very helpful. More

by MrKev33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 07, 2023

Professional service Customer focused Complimenting Uber to home and return to dealership Only disappointing feature is no snacks in waiting room More

by SHELDONSAVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario Cruz
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

I purchase my vehicle here and the sales team made the process fast and easy. I also service my vehicle here and they were very professional and courteous. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Terry, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

They were very helpful with me getting my new car, and keep me updated thank More

by mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Ramsey
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

There is no urgency to help certain people that comes in there. They just push me to the side. Like he can wait till I get to him that is bad. More

by Wallace19624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’d rather not say
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

April 06, 2023

The honest fastest and reliable dealer in Miami. Recommend to all Mercedes-Benz owners ,trusted facilities for all old customers for many years. More

by matzev-george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feraro
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Mr Paul Lazarus , the salesperson, very knowledgeable and extreme professional. My best experience ever buying a car . More

by Rene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazarus
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Rene, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

I had an excellent experience working with Paul on the purchase (lease) of an EQS. More

by MC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazarus
Apr 07, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

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