Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I moved and switched from gables to Fort Lauderdale mercedes and they were much better with service. My car had a major repair under warranty and James was very helpful and able to get me a loaner th mercedes and they were much better with service. My car had a major repair under warranty and James was very helpful and able to get me a loaner that was in high demand. More
I COULD NOT BE MORE PLEASED WITH THE CUSTOMER SERVICE, TECHNICAL UNDERSTANDING OF THE CAR, THE CORPORATE SYSTEM, THE PROCEDURE BY PETER MCGINNIS. THE CAR IS PERFECT TECHNICAL UNDERSTANDING OF THE CAR, THE CORPORATE SYSTEM, THE PROCEDURE BY PETER MCGINNIS. THE CAR IS PERFECT More
Calin was the best car dealer salesperson we have ever worked with. His honesty was obvious from the start. He's the real reason we purchased from this dealer. Thanks again Calin worked with. His honesty was obvious from the start. He's the real reason we purchased from this dealer. Thanks again Calin More
This is not a fair or reasonable business. Left my car to flood and demands payment for service never delivered to customer. Dropped car for service and while car was in their possession, part Left my car to flood and demands payment for service never delivered to customer. Dropped car for service and while car was in their possession, part of their lot got flooded, with my car parked in there . They asked me to contact my own insurance for the damage to my car. Moreover, they demanded payment for service and/or parts they claim they are owed. My car was still in their possession, they have not delivered the car back to me or showed me any repairs being completed or functioning, and my car got flooded and a total loss in the spot they parked it in their lot. I understand the total loss process and insurance covering the vehicle loss etc, but it is outrageous they charge for the battery they say they installed but was now under water, or alighnment they claim they did for now a junk car, thanks to their own actions . If my car is flooded, so is your parts, and at their fault. Why do I have to pay you for your own fault/fate, right? This dealer has a multi story building, obviously nobody cared to move cars from lower spots in their lot. And they still did not release the car before settling bill for parts/services they charged to a car they abandoned to flooding in their own lot. Shameless piracy. I just bought another MB, but it will NEVER visit this dealer for any service or parts. Shall I sue them? Service Coordinator was doing his job I think, but did not change the fact I am out of a car and they still got paid for their flooded parts and service on a car they left to flooding. Not fair to customers. More
Mercedes Benz Fort Lauderdale I had gotten now three new cars from them and couldn’t be happier. Unfortunately the last car I got was to replace my beloved GLK that was lost in the historic Ft. Lauderdale f cars from them and couldn’t be happier. Unfortunately the last car I got was to replace my beloved GLK that was lost in the historic Ft. Lauderdale flood that occurred in April of this year. Our salesman Ray was able to locate the equivalent of the GLK a new GLC at another location and got it for us. We couldn’t be happier with the entire team going above and beyond. I don’t think anyone else would have done this for us. More
Mike Ferraro is one of the best service advisors I have ever had. He is honest and cares about his customers. He always tells me the truth when I ask questions and I am in and out quickly. Thank you Mik ever had. He is honest and cares about his customers. He always tells me the truth when I ask questions and I am in and out quickly. Thank you Mike for everything you do. Chris More