Mercedes-Benz of Ft. Lauderdale

Filberto was incredible. I mean incredible. He communicated with us every step of the way and went above, above and beyond to make sure our issue was handled and we were well I mean incredible. He communicated with us every step of the way and went above, above and beyond to make sure our issue was handled and we were well taken care of. More

Slow to no response once car was in for repairs. Tried to upsell wife on repairs needed which were not required. Lack of communication and they did not follow instructions to do the regular servic Tried to upsell wife on repairs needed which were not required. Lack of communication and they did not follow instructions to do the regular service after repairs were completed. Damage was to front bumper clips where the housing caught the curb and pulled bumper away (common Mercedes incident) and some of wheel well covering clips. They tried to tell her we needed front frame replaced as well as light assembly (which was intact). Since dealership is located near most expensive part of FLL they try to get away with it. More

The people at the Ft. Lauderdale Mercedes-Benz are very professional and courteous. I live very close to the Pembroke Pines dealership. In my experience Ft.Lauderdale is ju Lauderdale Mercedes-Benz are very professional and courteous. I live very close to the Pembroke Pines dealership. In my experience Ft.Lauderdale is just so much better. More

By far the best Mercedes dealer in South Florida! Car needed a warranty repair and they took care of it in a matter of hours, not days! I barely had the chance to familiarize myself with the loaner v Car needed a warranty repair and they took care of it in a matter of hours, not days! I barely had the chance to familiarize myself with the loaner vehicle they so kindly provided. Francisco, my service adviser, was very courteous and professional and very communicative. Easy 5 star review! More

Feliberto Pena is our service advisor. He is great to work with, and very personable. Bringing our car in for service is always a good experience. He is great to work with, and very personable. Bringing our car in for service is always a good experience. More

I always get great customer service when I come to this location. My advisor is super friendly. He keeps me informed and truly goes out of his way to accommodate my needs Thank you FELIBERTO PENA location. My advisor is super friendly. He keeps me informed and truly goes out of his way to accommodate my needs Thank you FELIBERTO PENA More

Service advisor Robert Blair was perfect Everything went smoothly Easy experience instead of a hassel smoothly Easy experience instead of a hassel More

Great service, always very attentive. Feliberto is always making sure that my issues are resolved in a timely manner. He is very friendly and always available to answer my questions. Feliberto is always making sure that my issues are resolved in a timely manner. He is very friendly and always available to answer my questions. More

Picked up a new key for the car. Staff was very friendly and professional. Had to wait for a short time only until the car was ready. Staff was very friendly and professional. Had to wait for a short time only until the car was ready. More

The staff is awesome and friendly. I must say the time for service isn't that great but the customer service makes up for it kinda! I must say the time for service isn't that great but the customer service makes up for it kinda! More