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Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
819 Reviews
Mercedes-Benz of Fort Lauderdale is your local destination for all things Mercedes-Benz, and is the go-to source for Mercedes-Benz in Southern Florida. Located in Fort Lauderdale on Marina Blvd and Hwy 1, our dealership serves residents from Fort Lauderdale, Pompano Beach, Boca Raton, and the entire Broward County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Fort Lauderdale has the perfect vehicle for you. Visit our website to learn more and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 819 reviews
July 13, 2023
I brought my 2020 GLB 250 in for Service B and was shocked to learn that my pre-paid maintenance plan had “expired”! I have bought four MBs and have always purchased the maintenance package at the ti shocked to learn that my pre-paid maintenance plan had “expired”! I have bought four MBs and have always purchased the maintenance package at the time of purchase. Because of the pandemic, my driving miles were reduced significantly and by the time I reached 20,000 miles after three years had expired, I was denied the service I paid for in 2020. In other words, I paid for three service visits at time of purchase but MB only honored ONE visit. The pre-paid plan cost approximately $1,500 so that means MB kept approximately $1,000 for no service. Obviously I won’t be purchasing anymore pre-paid service plans from MB. By the way, I never received any notification that my plan was going to expire; however, I receive numerous notifications that my vehicles require service. Obviously I’m very disappointed in this practice and will consider this episode when in the market for my next new vehicle. More
by Disappointed in Pre-paid Maintenance Plan
Employees Worked With
Mike F. is excellent; unfortunately the policy and practice of expiring pre-paid plans is disappointing to say the least.
July 13, 2023
Really nice, professional, helpful staff. Quick service is so much appreciated! The waiting area is very pleasant, clean, quiet and provides good coffee. Quick service is so much appreciated! The waiting area is very pleasant, clean, quiet and provides good coffee. More
by lyzalatham
Employees Worked With
Romario Cruz
July 12, 2023
I always Have by car serviced here, Great experience. Feliberto Pena was very helpful. He also found a nail in a tire that I was not aware of. He delivered the repair of my air conditioning ahead of p Feliberto Pena was very helpful. He also found a nail in a tire that I was not aware of. He delivered the repair of my air conditioning ahead of promised delivery and kept me informed during the process. He also arranged for me to be picked up at home to return to the service department after the service was completed. More
by tom-coles
Employees Worked With
Feliberto Pena
