Mercedes-Benz of Fresno

2013 C250 named Pearl! Our experience was amazing. We have purchased three automobiles from Fresno Mercedes. Paul Gregory, our salesman has treated us very well. The dealers Our experience was amazing. We have purchased three automobiles from Fresno Mercedes. Paul Gregory, our salesman has treated us very well. The dealership is always willing to work with the trade in and financing to meet the needs of the customer. We feel like family when we come in. I will always recommend Fresno Mercedes as the BEST place to purchase a car. More

Personalized Customer Service The customer service was the best ever. Adrian gave me his full attention and made the purchase process fast and painless. I stopped in to look at a p The customer service was the best ever. Adrian gave me his full attention and made the purchase process fast and painless. I stopped in to look at a pre-owned Mitsubishi I saw on the web and in less than 3 hours was driving it home. Adrian and another employee even drove my old car home for me! Adrian attempted on 2 different days to pair my phone with the Bluetooth but it seems I now need to get an updated phone to go with my updated car. I did appreciate his efforts though. Even though I was not spending a ton of money on my car I felt as if I was given the same attention and service as every customer there. Adrian has followed up with texts and phone calls to remind me that he is available for any questions or help I may need with my new car. More

Adrian is the man. Too be honest the internet sales manager rubbed me the wrong way at first. But after walking around the lot for hours with Adrian, I knew we wanted to Too be honest the internet sales manager rubbed me the wrong way at first. But after walking around the lot for hours with Adrian, I knew we wanted to buy here. Between Luis and Adrian they convinced us to spend $7,000 more for a very similar car across the street. I feel we made the right decision. More

MBO Fresno/Adrian Zepeda My wife and I came here looking forward to our first Mercedes purchase. We had found a car on the internet, set up arrangements to test drive it, and My wife and I came here looking forward to our first Mercedes purchase. We had found a car on the internet, set up arrangements to test drive it, and left work early as we were completely excited about the prospect of driving off in a Mercedes. When we arrived, the vehicle was nowhere to be found. A very nice young man (Adrian) helped us find a similar model and year that we quickly fell in love with. We purchased this vehicle that evening, trading in our car in the process. I'll cut to the chase, the vehicle stalled on us three times in the first three days and spent the next two days in service. If the story ended here, this would be a negative review. MBO Fresno and Adrian welcomed us back within our 5 day purchase period and found similar vehicle for us, with additional features, that they did an even swap for and we couldn't be more ecstatic with our new "certified pre-owned" car. They truly "righted" what could have been a negative situation and Adrian was very attentive to our situation throughout the process. We will definitely be back! More

Good help I had a very good experience, bought two cars from them, the salesman is really informational, Very friendly, if you want to have a good experience n I had a very good experience, bought two cars from them, the salesman is really informational, Very friendly, if you want to have a good experience n buy a nice mercedes i recommend mercedes benz of freno More

Awesome!! This is our second purchase from Mercedes Benz of Fresno. We love this dealership and recommend them to everyone. Easy and smooth buying experience. This is our second purchase from Mercedes Benz of Fresno. We love this dealership and recommend them to everyone. Easy and smooth buying experience. We love our ML and now our GL. Luis Ybarra is a straight shooter and makes buying a car a great experience. He has been our contact at Mercedes for a couple of years now. He goes above and beyond to make sure we get what we need. More

Nothing but Praise! I have nothing but praise for the entire purchase experience. MB of Fresno is a class act. Initially, I was apprehensive about checking out a 2008 us I have nothing but praise for the entire purchase experience. MB of Fresno is a class act. Initially, I was apprehensive about checking out a 2008 used vehicle, however Paul's friendly approach and honesty to detail earned my trust. In addition, I appreciate the behind the scenes effort to ensure when a car leaves the lot it represents the brand name of quality assurance. My only regret is that I wasn’t a customer sooner in life. More

My Mercedes Hugs me every time I get in.. I just purchased 2015 C300 from MBOF....it is my 3rd purchase and I couldn't be happier!! The expert service and attention I got from Luis Ybarra and I just purchased 2015 C300 from MBOF....it is my 3rd purchase and I couldn't be happier!! The expert service and attention I got from Luis Ybarra and Delmer Poe was beyond exceptional!!!! I took a girlfriend in with me to show her, and bring her on a test drive.....she ended up buying as well!! I highly recommend MBOF, but more than that, I praise Luis Ybarra and Delmer Poe. They are an amazing part of the buying experience. I could not have done it without them. I always felt my wants and needs came first....it took Luis a few days....but he found the exact car I wanted and had it trucked in!!!! I was ecstatic and thrilled....he wasn't going to let me settle. Luis geneunilly cared that I received exactly what I wanted, so he went above and beyond to make it happen. When I say my Mercedes hugs me every time I get in......it really does....the seat belt, once buckled, gives an extra little hug to snuggle me down in my seat!!!!! Everything about my buying experience was fantastic....it was Luis and Delmer that made ME feel like I was the most important and only person they were dealing with! Thank you MBOF, and a special thank you to Luis and Delmer....you guys ROCK!!!! One VERY satisfied customer, Mary More

Leasing a new Mercedes-Benz I went in the Mercedes Benz of Fresno and spoke with Adrian Zepeda for leasing a new car. It was a pleasant experience, started with gentle and inform I went in the Mercedes Benz of Fresno and spoke with Adrian Zepeda for leasing a new car. It was a pleasant experience, started with gentle and informative treat and test drive, and ended with simplified process of getting a new Mercedes. Shawn A More

Exceptional Service!!! The staff at Mercedes-Benz of Fresno go out of their way to make sure you are completely happy and well taken care of! The team is on their toes and The staff at Mercedes-Benz of Fresno go out of their way to make sure you are completely happy and well taken care of! The team is on their toes and so professional! I'm very pleased with the service I received. Outstanding business! More