Mercedes-Benz of Fresno
Fresno, CA
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Abel is our service advisor and has been for many years. We have two cars and receive excellent service. Service is performed well, timely and the cars are always clean when we pick up. We give Abel and the We have two cars and receive excellent service. Service is performed well, timely and the cars are always clean when we pick up. We give Abel and the dealership the highest grades. More
I am extremely satisfied with the service I received at Fresno Mercedes. All the personnel are wonderful and pay such attention to detail. Special thanks to Brandon Puga, who did an exemplary job of infor Fresno Mercedes. All the personnel are wonderful and pay such attention to detail. Special thanks to Brandon Puga, who did an exemplary job of informing me of my car's needs and seeing to it the service was exceptional. His dedication is admirable. While waiting, I thoroughly enjoyed my specialty coffee and the kindness of the barista. It's a relaxing, friendly atmosphere which made my wait enjoyable. I'm always so appreciative of the pristine environment and dedication to customer service. Thank you, Fresno Mercedes! Claudia Woods More
Pitiful experience! First and last! And ... my son got 2 (or 3?) cars from them. Garen was ok but after I drove away hardly any answers to texts from him tho. Left 2 messages with Abraham. No answer. He ref (or 3?) cars from them. Garen was ok but after I drove away hardly any answers to texts from him tho. Left 2 messages with Abraham. No answer. He refused to give me the docs, they'd be emailed he said. Not arrived yet. Wonder what's in them and whether the verbal agreements are reflected. Sorry MB Bakersfield for not going with you. Too late now. Seeing some reviews calling them a good dealership makes you wonder if we're talking about the same people. Buying a car is never a great experience but this has been THE very worst one ever. Disgusting. More