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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 16, 2021

I called ahead, made the service appointment and requested a loaner vehicle as close to mine as possible. When I arrived the loaner car was available. I moved my personal stuff to the loaner, spoke More

by MODERNVACANDSEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Dec 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We appreciate your business and hope you'll be visiting us again in the future! - The Mercedes-Benz of Fort Washington Team

December 16, 2021

Nice location and people there are very friendly. They provided excellent services and very professional! More

by JamesZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback, James! We hope to see you again next time here at Mercedes-Benz of Fort Washington!

December 15, 2021

This dealership is professional, dependable and efficient. I can always count on a great experience. More

by EILEENGHENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnn and Tony in Seevice
Dec 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're grateful for your loyal business and look forward to your next visit!

December 14, 2021

Always exceptional and attentive service. They are polite and friendly. I would not have my car serviced anywhere else. More

by Annamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear it! Thank you for taking the time to leave Mercedes-Benz of Fort Washington this awesome five-star review!

December 14, 2021

Mercedes dealership was great. They are very attentive and answered any questions the customer may have. I was very please with the service. More

by CAROLYN.MITCHELL240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We're glad you enjoyed your experience with our team here at Mercedes-Benz of Fort Washington and we hope to see you again next time!

December 14, 2021

I positively love Fort Washington MB and its staff! The location is convenient, and the staff are courteous, kind and caring to me! I am consistently updated about the progression of service, as I wait in More

by MSHEATH106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mielke, Tony in Service, Aaron Smith
Dec 14, 2021 -

MSHEATH106 responded

I positively love Fort Washington MB and its staff! The location is convenient, and the staff are courteous, kind and caring to me! I am consistently updated about the progression of service, as I wait in a clean, comfortable waiting area! When service is completed, my shiny-clean, sanitized vehicle is brought directly to me (complete with paper mats, for God's sake!) by a courteous, smiling and cute employee. I am an 86 year old Mercedes Benz lover! When I reach 110 years old, may I be buried in my Benz? There is absolutely no negativity that I am able to think or say about Fort Washington. Thank you.

Dec 15, 2021 -

Mercedes-Benz of Fort Washington responded

Wow, Ms. Heath, thank you so much for this incredibly kind feedback! We're truly honored to have you as a Mercedes-Benz of Fort Washington customer and it's absolutely our privilege to take care of you & your vehicle. We appreciate your continued support and look forward to seeing you at your next visit. Take care!

Dec 17, 2021 -

MSHEATH106 responded

You are quite welcome. It's all true. At this age, with one foot near an urn, I don't dare lie! Ms. Heath

December 10, 2021

Liked everything that was done, Good service!!!! Finished with my car in record time with no problems More

by JUSTIN@CONNECTIONGROUPLLC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear it, Justin! Thank you so much for being part of the Mercedes-Benz of Fort Washington family!

December 10, 2021

The service advisor was courteous and very knowledgeable. She kept me updated as to the progress of my RV's service as I was waiting in the clean and comfortable waiting area. More

by ICBIMYCAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you! We are so glad that our team at Mercedes-Benz of Fort Washington could take great care of you!

December 09, 2021

I've been with Mercedes for 8 years. A wonderful experience no issues at all . Hard for me to go anywhere else More

by FLOFLO785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip
Dec 09, 2021 -

Mercedes-Benz of Fort Washington responded

We are so proud to hear that you can always rely on our team at Mercedes-Benz of Fort Washington! Thank you!

December 09, 2021

Great customer service staff. Got the service for my car done in a timely manner. Friendly employees and knowledgeable on the service needed for my car. Still waiting for some parts after a month. More

by MARIARAMIREZPLUS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your vehicle! Please don't hesitate to reach out if there's anything else we can assist you with!

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