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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews
Call Service Center (267) 419-4033

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 23, 2021

Great customer service. Very clean facility. Minimum waiting time to drop off , get the loaner. Follows up after the service. More

by NSUGANTHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes-Benz of Fort Washington, we appreciate your positive feedback!

December 22, 2021

In March 2021, they charged me $527.00 for a heater blower for a part that $30.00-$40.00 More

by PETERSONKEVIN96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Mercedes-Benz of Fort Washington responded

Hello - When you service with us, you are getting Genuine Mercedes-Benz Parts & factory trained technicians, who use specialized tools and equipment designed to maintain the integrity of your vehicle. Parts & service is guaranteed. It sounds like a remanufactured blower assembly would have been needed for the job. If you would like to compare your estimate against the parts needed & service performed during your visit, please feel free to reach out to me. Respectfully, Amy Hamilton Fixed Operations Specialist amy.hamilton@yourmercedes.com

December 22, 2021

Every time I take the car in for service everyone is so helpful and very pleasant. I will continue to use this dealership for all the car needs. I highly recommend them. More

by MILLERSFAMILYOFFICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
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Dec 22, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for giving us the opportunity to earn your business! We look forward to your next visit here at Mercedes-Benz of Fort Washington!

December 22, 2021

Always very helpful and courteous. Good explaination of services being performed and thoughtful recommendations. Have been coming to the service department for the last 5 years. More

by JIM.BELCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
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Dec 22, 2021 -

Mercedes-Benz of Fort Washington responded

Jim, we are so proud to hear that our team at Mercedes-Benz of Fort Washington has been able to serve you for the past 5 years! Here's to the next 5!

December 22, 2021

Excellent looking show room with a very hospitable staff The Service Department is staffed by very knowledgeable individuals The Service consultants are the best More

by DRJOHNCARABELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Rosa
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Dec 23, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for coming to our service team for your automotive needs! We look forward to seeing you next time! - Mercedes-Benz of Fort Washington

December 21, 2021

MB of Ft. Washington is always the best in service. Service Advisor Joanne was excellent. More

by SPEEDBIRD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren
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Dec 22, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your wonderful feedback! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your service needs and look forward to your next visit!

December 18, 2021

I had a great experience professional service very satisfied! I would definitely recommend that you are xxxx call my friend. More

by Alexthejewelerphl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the review - it is much appreciated by all of us here at Mercedes-Benz of Fort Washington!

December 18, 2021

I’m very happy with them . They have been very helpful to me with my car . More

by SATJANNEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your review! See you next time at Mercedes-Benz of Fort Washington!

December 17, 2021

The staff is polite and very knowledgeable. I was treated very well and felt that they had my best interest. More

by BURANUS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harden & Traci Freed
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Dec 20, 2021 -

Mercedes-Benz of Fort Washington responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for stopping by to review Mercedes-Benz of Fort Washington!

December 17, 2021

I was there for service, the problem was not solved the first time. This did their best to complete the job. And they did. More

by MAHERHAFFAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your experience. We appreciate you giving us another chance to address the issue and hope we can be of service to you again in the future. Take care!

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