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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 31, 2021

Great service fast and they took care of my car love the people there so nice More

by BROWNMARTY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your vehicle! We appreciate your review and hope we can be of service to you again in the future!

December 31, 2021

Great service and knowledgeable staff and service personnel. I’ll definitely recommend you guys to my coworkers More

by GATEWOODTY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 04, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind review! We appreciate you recommending the Mercedes-Benz of Fort Washington team to others and we hope you'll be visiting us again in the future!

December 30, 2021

Great customer service, answered all of my questions and gave good recommendations I left very happy More

by DELARGETRACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 03, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the rating! We're happy Mercedes-Benz of Fort Washington could provide such excellent care!

December 28, 2021

The service was very good. The car was clean afterwards. Estimated time was off by a lot More

by ELIE131313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback - we will be passing it along to our team and hope you'll give us the chance to earn your five-star rating in the future. Take care!

December 26, 2021

Service members are courteous. Car is fixed right as usual. If no loaner requested, a service appointment can be a week away. If requested a loaner, it will take a bit longer to get served. More

by Formosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes-Benz of Fort Washington for your service needs! We do our best to accommodate customers expeditiously--with or without a loaner-- but of course, it takes some extra planning if one is required. We appreciate your business!

December 25, 2021

I have purchased several cars from Mercedes-Benz of Fort Washington. I have always received outstanding service from their sales and service departments. More

by drspampata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for letting the Mercedes-Benz of Fort Washington team be part of your routine! We look forward to providing five-star care to you at your next appointment!

December 25, 2021

Found them very easy to deal with. Dealership seemed to be follow Covid protocols. Easy in and out More

by mattt1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the great feedback! We're so glad to hear the Mercedes-Benz of Fort Washington team has helped make this a positive experience!

December 24, 2021

My vehicle was in service for three recall issues. The experience was smooth. I want to thank Michael O'Brian and Frank Regalis. Good job ! More

by johnbowman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mercedes-Benz of Fort Washington responded

We're happy Michael and Frank could make this recall visit a bit easier for you! Thank you for coming to Mercedes-Benz of Fort Washington!

December 24, 2021

This is a first rate dealership. Honest as the day is long but not cheap or for the faint of heart. More

by MBLANK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Mercedes-Benz of Fort Washington responded

We appreciate the honest and kind review! We always aim to deliver a premium experience at Mercedes-Benz of Fort Washington to match the premium product. Thank you for your patronage!

Dec 28, 2021 -

MBLANK2 responded

You are most welcome. I just bought a 2006 SL500 with only 32k so I'll be seeing you all soon to find out what it needs.

December 23, 2021

I brought my sprinter van in for service work and was told that it would take two to three weeks for turnaround time to receive it back. Susan Hayes service manager had my van back to in one week. I cann More

by KGALIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
Dec 27, 2021 -

Mercedes-Benz of Fort Washington responded

We are so pleased that our team at Mercedes-Benz of Fort Washington could get your van back! Susan and the team are happy for taking great care of you!

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