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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 13, 2022

So far all is going better than expected. Professional, helpful and sincere about your concerns. More

by HAMIRBURNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind comments! It's truly our privilege to assist you! - The Mercedes-Benz of Fort Washington Team

Jan 14, 2022 -

HAMIRBURNETTE responded

Still waiting for the badges that go on the rear of my used AMG GLE43 but I’m confident they will come through.

January 12, 2022

Great dealership and super helpful service department. Best Mercedes dealer in Pennsylvania. Beautiful facility and great selection of cars. More

by JOHNPOHLHAUS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service and Quick Service and Tires
Jan 13, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the wonderful feedback! We're glad to have you as a Mercedes-Benz of Fort Washington customer and look forward to your next visit!

January 12, 2022

Getting my car serviced in Fort Washington was an amazing experience. I felt right at home and the customer service was phenomenal !! More

by YALONDA_PERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Mercedes-Benz of Fort Washington responded

Yalonda, we are so happy that our team at Mercedes-Benz of Fort Washington could provide a wonderful service for your car.

January 12, 2022

Professional & explained the service rendered clearly .I was given a discount for being a loyal customer More

by IADURRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton Campbell
Jan 12, 2022 -

Mercedes-Benz of Fort Washington responded

We're happy the Mercedes-Benz of Fort Washington team could make your loyalty pay off! Thank you for being our customer! We'll see you again!

January 12, 2022

Tracy helped me with repairs needed —due to an accident)—on my 2018 Airstream Interstate . She did a great job of keeping me posted and answering my questions. It took a long time thanks to Covid More

by CARPENC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
Jan 13, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your repairs and are happy to hear that Tracy provided you with such excellent service throughout the experience. Take care and please don't hesitate to reach out if there's anything else we can do for you!

January 11, 2022

Request for estimate ignored and given no excuse. Wash to be included was never done during the service More

by DCOLNCO1@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2022

The personnel always updates me as to the progress of the repair and the technicians are excellent. More

by JOAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future! - The Mercedes-Benz of Fort Washington Team

January 08, 2022

Always available times when I need them and service peesonal are friendly and helpful. Great dealer ship. More

by RYKORUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 10, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for being a Mercedes-Benz of Fort Washington customer! We're grateful for your business and look forward to your next visit!

January 07, 2022

Service experience great! Joanne got my car in without appointment to check tires and also had inspection and full service done at same time. Car ready in a couple of hours! Very pleasant to work with. More

by PPOPORAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Umani
Jan 10, 2022 -

Mercedes-Benz of Fort Washington responded

We're so glad to hear you had such a pleasant experience with Joanne and the team! Thanks for visiting us here at Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can be of service again in the future!

January 06, 2022

Great service department. No problems and contact free service. Mike O’Brien answered all questions and very courteous. More

by LIEBMAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review! We're glad Mike was able to answer all your questions and we hope we can be of service to you again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

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