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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 27, 2022

My service rep Jasmine are the best, very nice & knowledgeable, good experience with Jasmine, thanks again. More

by Tellyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Wong
Jan 28, 2022 -

Mercedes-Benz of Fort Washington responded

We're happy the Mercedes-Benz of Fort Washington team could make this a five-star visit for you! Thank you for leaving us your review!

January 26, 2022

I’ve had only great experiences with Ft. Washington Mercedes since we bought our 1st Mercedes from them I999. They have always met our expectations, with prompt and professional service. The Service W More

by JHOPPER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The friendly people that you drop your car off and later pick your from. , Aaron Smith
Jan 27, 2022 -

Mercedes-Benz of Fort Washington responded

Wow, thank you so much for your continued support over the years! We're truly grateful for your loyal business and look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Mercedes-Benz of Fort Washington!

January 24, 2022

I was stuck an hour away from home with a flat tire. Mercedes road side assistance was less than helpful. The service manager on call at Fort Washington jumped in and helped expedite a solution and it More

by DAWN.SEIFRIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Mercedes-Benz of Fort Washington responded

We're sorry to hear about your unexpected flat tire, Dawn. We understand how frustrating it can be to need immediate service, but we're happy our team could help you out of a jam! Thank you for taking the time to leave us your fantastic review! - Mercedes-Benz of Fort Washington

January 23, 2022

I am very satisfied with the service and the service writter. I really appreciate the personal attention given to me and my vehicle whenever I come in for service. More

by HRLDPAPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zarin
Jan 25, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for being a Mercedes-Benz of Fort Washington customer! We're grateful for your wonderful feedback and look forward to your next visit!

January 21, 2022

Professional and efficient and very friendly service! Parts were also complete and very willing to accommodate. More

by TEAMLARGOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 24, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We're so glad you came to visit us here at Mercedes-Benz of Fort Washington and hope to see you again next time!

January 21, 2022

Provided Excellent service.Nice customer serviceTime Provided Excellent service. Nice customer service Time efficient service Recommendations and other services are good More

by AMIT_PHARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope to see you again next time!

January 19, 2022

I brought my recently purchased car in for what was descriibed as "Express Service." It then took 3 1/2 hours for them to diagnose a bad tire and replace it. This type of service is generally provide More

by 3JGDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Everyone was so pleasant and considerate,. The entire service team worked with me to show that problems I didn't realize had to be fixed. They had really cool technology to show me exactly what was wrong More

by JEFFREY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 21, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share this experience! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your business and look forward to serving you again in the future!

January 18, 2022

Always been pretty responsive. I get all my service done here. I have never had a problem. More

by OROURKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your loyal business! We look forward to your next visit!

January 18, 2022

Friendly courteous and very prompt services provided from all in service and also personnel that greet you and accept your vehicle upon arrival More

by BCOLQUITT8426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you! We're glad our team has provided great care to you during your visit! We look forward to assisting you again in the future!

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