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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 09, 2022

The service was excellent, the service techs went out of their way to make sure we had a seemless journey from dropping off to pickup. More

by Antoinettefoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and others
Feb 09, 2022 -

Mercedes-Benz of Fort Washington responded

Hi Antoinette, thank you for your 5-stars! See you next time at Mercedes-Benz of Fort Washington!

February 09, 2022

good prompt service, nice clean place, friendly staff and very easy to work with. Would def recommend More

by SCATONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic feedback! We appreciate you coming to visit us here at Mercedes-Benz of Fort Washington and hope to see you again next time!

February 09, 2022

The people here were timely, professional and the service was first rate. I will return for all my service needs. More

by JTOOLAN1
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Feb 10, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for giving us the opportunity to earn your business! We look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

February 08, 2022

I took my car into the dealership to get detailed and they had my car for 5 1/2 hours and an item was taken out of my trunk. That’s the longest I ever waited for a car to get done. Unacceptable wait time More

by Forever1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

The service manager saved me as a continuing customer.My purchase experience was not good and I was never going to buy a Mercedes from your dealership even though I have been buying cars at this location fo More

by BOBJANET9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Feb 09, 2022 -

Mercedes-Benz of Fort Washington responded

Hi Bob, thank you for taking the time to share your experience working with our team at Mercedes-Benz of Fort Washington! We're honored that you have been a customer with us for the past 60 years! See you next time!

February 03, 2022

Christiana Lowes has provided excellent Service. Provided excellent customer service by explaining the cause of the problems and the fixes made More

by SURESHPONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christiana Lowes
Feb 04, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your review! We're so happy that Christina provided you with an excellent visit! See you next time at Mercedes-Benz of Fort Washington!

February 02, 2022

Always a great experience when getting my vehicle serviced. The staff is awesome and always kind. The service was fast the charge was reasonable. Thanks for always taking care of me. More

by SHARONA_SPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Mercedes-Benz of Fort Washington responded

It's truly our privilege to serve you! Thank you for your continued support of the Mercedes-Benz of Fort Washington team. We're grateful for your business and look forward to your next visit!

January 30, 2022

Nice dealership, friendly competent staff, tries to squeeze me in when they can. Nice to have them close by. More

by RSTERLING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Feb 01, 2022 -

Mercedes-Benz of Fort Washington responded

We're happy to hear it! Thank you for leaving the Mercedes-Benz of Fort Washington team your awesome five-star review!

January 27, 2022

It was a complicated situation and they advised me on what was best for me. Helped me along the way and there was no pressure, especially when we had to wait for the insurance company and other body shop More

by CDOLBOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Coyle, Aaron Smith
Jan 28, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the excellent review! It was our privilege to assist you and we hope we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

January 27, 2022

This dealership service is by far the very best I’ve experienced. You’re treated like family. More

by SMANNING1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
Jan 28, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind review! We're grateful for your support and look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

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