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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
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April 19, 2022
Easy to schedule, timely and efficient service. They actually exceeded my expectations. No regrets in choosing this dealership for service. They actually exceeded my expectations. No regrets in choosing this dealership for service. More
by BRIGGSSG
Verified CustomerEmployees Worked With
April 18, 2022
Great sales associate but horrible service response. Bought my car over 4 months ago pre certified. The brakes grind and squeal. Took it in the rear breaks were replaced. The brakes noise is in the fron Bought my car over 4 months ago pre certified. The brakes grind and squeal. Took it in the rear breaks were replaced. The brakes noise is in the front. Reached out to my service advisor 3 months ago and still now reply More
by JWLEITHEAD0
Employees Worked With
Toad
April 17, 2022
It was supposed to be a 20-30 minute recall appointment, which I made an appointment for 3 weeks in advance and I sat there for over 2 hours. which I made an appointment for 3 weeks in advance and I sat there for over 2 hours. More
by DENISE21
Employees Worked With
April 15, 2022
Being a customer for 20+ years, The customer service has declined. I will not visit this location again. I should not take my car in for service and less than an hour of leaving I have lights coming on. declined. I will not visit this location again. I should not take my car in for service and less than an hour of leaving I have lights coming on. More
by THILLIARD
April 14, 2022
Clean, efficient, knowledgeable, kind, good snacks, nice loaner cars, great communication about the vehicle, I'll come back! loaner cars, great communication about the vehicle, I'll come back! More
by WALLCHEW
Employees Worked With
April 13, 2022
I really like Susan who handles my account and I guess she handles most of the accounts. It appears as though they're short staffed so the wait was longer than I wanted. If it weren't for waiting this dea she handles most of the accounts. It appears as though they're short staffed so the wait was longer than I wanted. If it weren't for waiting this dealership would be perfect. And the good news is they got my van up and running and we use it 5 days a week so it's difficult to get it in for service. More
by KEN94
Employees Worked With
Susan Hayes
April 13, 2022
Great customer service, gets the job done right, fast and very good. Always takes good care of me very good. Always takes good care of me More
by ryantera14
Employees Worked With
April 13, 2022
The service was great from my initial phone call all the way through completion!! Mike H and his team Went above and beyond!! way through completion!! Mike H and his team Went above and beyond!! More
by ZBAYLER
April 13, 2022
Best of the best! Outstanding customer experience with service department - professional, courteous and efficient. This is how all service departments should be measur Outstanding customer experience with service department - professional, courteous and efficient. This is how all service departments should be measured More
by ASPENPROPERTY.CHRIS
Employees Worked With
April 12, 2022
Great communication and great customer service! Super quick. Always a great experience with everyone there Super quick. Always a great experience with everyone there More
by KATHISTEFANY
Employees Worked With
