Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
Sort by
May 26, 2022
Great experience all around. I give the credit to the whole team there and especially RICK CHERRY! Rick Cherry treats you like family and takes care of you, one of the best car I give the credit to the whole team there and especially RICK CHERRY! Rick Cherry treats you like family and takes care of you, one of the best car experiences ever thanks to Rick! More
by KYLEVENIT1
Verified Customer
May 25, 2022
Professional, courteous, knowledgeable. Impressive service. Good communication. The service department is right on point. Excellent customer service. Impressive service. Good communication. The service department is right on point. Excellent customer service. More
by FTHOMPKINS9249
Employees Worked With
May 24, 2022
polite, accommodating, supportive, knowledgeable, informative and very tech savvy. However, manual resources are limited causing substantive delays in completion of service. I can't blame Mercedes informative and very tech savvy. However, manual resources are limited causing substantive delays in completion of service. I can't blame Mercedes as this concern is industry-wide. If any future issues or concerns, i would not hesitate returning to Mercedes-Benz Fort Washington More
by choto29
May 22, 2022
Car was fixed and summary of issues and cost were less than given by a local repair company. Employees were friendly and helpful than given by a local repair company. Employees were friendly and helpful More
by PLRANDALL1916
Employees Worked With
May 20, 2022
Everything was done correctly and in a timely manner. A bit costly but as expected. A bit costly but as expected. More
by THOMAS.DEEMS
May 19, 2022
Excellent experience all around. Friendly, courteous staff who prioritizes my time. Couldn't be happier with the service I get from this dealership. Friendly, courteous staff who prioritizes my time. Couldn't be happier with the service I get from this dealership. More
by JEFFREY13
May 18, 2022
Courteous, prompt, and clean. They followed up regarding the service status of my car. When I pulled my car into the garage, the gentleman quickly opened the door, said "Good Morn They followed up regarding the service status of my car. When I pulled my car into the garage, the gentleman quickly opened the door, said "Good Morning" and helped me get out the car!! WOW!! Now, that is customer service! More
by ROBINMSHINE
Employees Worked With
May 18, 2022
They serviced my car even though I used a towing service and the single repair was completed and not the numerous repairs based upon a wrong diagnostic given by a local repair company and the single repair was completed and not the numerous repairs based upon a wrong diagnostic given by a local repair company More
by PLRANDALL1916
Employees Worked With
May 18, 2022
Dependable, proficient, courteous, detailed, timely are some of the descriptions of Mercedes-Benz of Fort Washington some of the descriptions of Mercedes-Benz of Fort Washington More
by dale
May 17, 2022
Could not have been better. The staff which I came in contact was knowledgeable, patient, and friendly. The staff which I came in contact was knowledgeable, patient, and friendly. More
by JLR5808
