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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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November 13, 2022

Even after giving negative feedback I've yet to hear from anyone at Mercedes - Ft Washington or corporate. Guess they don't value my business. Shame. More

by SCOTTGELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
November 13, 2022

Excellent service. Had a loaner. No waiting. I will buy a car from them again. Will recommend them. More

by SKRIPA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic feedback! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

November 10, 2022

Great customer service by all and look forward to my next services call in the coming weeks. More

by REGINALGHALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your awesome review! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

November 08, 2022

I will need to utilize the facility more prior to making any type of a recommendation More

by ETROHS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for giving us the chance to earn your business! We look forward to earning five stars next time! - Mercedes-Benz of Fort Washington

November 08, 2022

Ricky is truly an asset to your Dealership. He was an efficient, helpful, and a very personable service advisor. More

by emh103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lugara, Service Center
Nov 09, 2022 -

Mercedes-Benz of Fort Washington responded

We're so happy Ricky made the experience so great! Thank you for trusting us with your vehicle! - Mercedes-Benz of Fort Washington

November 08, 2022

Ricky was my service advisor. He was great. This was my first time having my vehicle serviced here. My daughter also has her car serviced here so she told me to ask for him. He wa More

by Ms. Finney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Nov 08, 2022 -

Mercedes-Benz of Fort Washington responded

We're so pleased that Ricky and our team can make each service visit for you and your daughter such a positive experience! Thank you for trusting your family's vehicles with us! - Mercedes-Benz of Fort Washington

November 06, 2022

Excellent helpful staff who would have your way if I the right car and color More

by DAVID_OZEROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your business, David! We hope we have the opportunity to work with you again in the future!

November 05, 2022

Service was performed quickly and efficientlyI waited in a comfortable waiting area and was informed when the service was completed More

by DRJOHNCARABELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your vehicle! We look forward to continuing to provide five-star care in the future! We'll see you next time!

November 04, 2022

I am always happy with the service I receive at Fort Washington Mercedes especially with our rep, Anthony ColAntonio. What I do not care for is filling out a survey every time I take my vehicle in for s More

by SUEAVALON2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Colantonio
Nov 07, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We're happy to hear Anthony & the team continue to provide you with excellent service and we look forward to seeing you next time here at Mercedes-Benz of Fort Washington!

November 04, 2022

Excellent service as always. When purchasing a new vehicle I will be going to Fort Washington to purchase because of there service More

by GNUBIAN3451
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your business! We appreciate your kind feedback and look forward to assisting you with your next vehicle purchase!

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