Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
Sort by
November 25, 2022
Sleezy, felt bait and switch from Matt Reimel. When I asked for his help recovering some money from diminished value, he freaked out and told me ," I should look at myself." He scared me. When I asked for his help recovering some money from diminished value, he freaked out and told me ," I should look at myself." He scared me. More
by GDUFFEY
Verified CustomerEmployees Worked With
No other folks involved
November 23, 2022
Great honest diagnosis and repair of my parking sensor. Great communication from my service advisor Mike O’Brien. Great communication from my service advisor Mike O’Brien. More
by JACKFRITZTILE
November 23, 2022
The very disappointing service experience. Refused to replace tire that they had just replaced. Although it was brand new, I never received my money back. Refused to replace tire that they had just replaced. Although it was brand new, I never received my money back. More
by FRANI1029
Employees Worked With
No employees helped me
November 21, 2022
In August 2022, I visited Service to replace a tire, unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they forgot to replace the tire. When the tire got replaced finally in October, I found more problems with my car. No root cause nor solution to prevent the same incident from happening was communicated to me during my visits. When my car was at service, it was very hard to get status report timely. More
by JCHOU1
Employees Worked With
November 21, 2022
Recall was taken care of in a timely manner. I appreciate a loaner being offered as I had no time to wait. I appreciate a loaner being offered as I had no time to wait. More
by IAMCHRISKOCH
Employees Worked With
November 20, 2022
My service provider believed me that there was a problem and was determined to find it. The problem found and corrected. and was determined to find it. The problem found and corrected. More
by LYLJACK
Employees Worked With
November 20, 2022
Mercedes Benz, of Fort Washington, has always gone over and beyond in their customer service. and beyond in their customer service. More
by CHERYLROSSINI17
November 19, 2022
I have been a customer at this dealership for more than 20 years. My service manager throughout this time has been Tony Colantonio and he is the principal reason I have stayed with this dealership. 20 years. My service manager throughout this time has been Tony Colantonio and he is the principal reason I have stayed with this dealership. More
by nawdoc
Employees Worked With
Tony Colantonio
