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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 08, 2022

It’s always a pleasure working with Ricky. He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with informati More

by Ms. Finney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your support! We're happy to hear Ricky continues to take such wonderful care of you and we appreciate you recommending him to others. Thanks again and we'll see you next time here at Mercedes-Benz of Fort Washington!

December 08, 2022

Christine is outstanding in her role of customer service. She is efficient, effective and has a great personality and attitude. More

by E.TOM.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, Aaron Smith
Dec 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving Christine such a great review! We hope to see you again at Mercedes-Benz of Fort Washington!

December 05, 2022

The service is always great and the customer area is well-appointed and maintained. The customer service rep always provides an accurate estimate of costs and a phone call is made to explain what work i More

by Bruce Mabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Fort Washington responded

We're honored to have you as a Mercedes-Benz of Fort Washington customer, Bruce! Thank you for the kind comments and we'll see you at your next visit!

December 03, 2022

Trusted service and honest appraisal, work done in a timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. More

by CVERESPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Dec 05, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're grateful for your continued support and look forward to your next visit!

December 03, 2022

Service has always met expectations. Have never had a complaint about the work when completed. Wait times are reasonable. Service advisor Anthony Colantonio is excellent. More

by FKAPPLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colantonio
Dec 05, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your service needs! Anthony & the team look forward to seeing you next time!

November 30, 2022

SERVICE WAS GOOD. Can't say much more. the service was good. The service was good. More

by GREGORY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review, Gregory! We appreciate you visiting us here at Mercedes-Benz of Fort Washington and hope to see you again in the future!

November 30, 2022

I had a wonderful experience with this dealership at Fort Washington they were thorough from beginning to end they met all of my needs and my car looks absolutely beautiful after being repaired I can't say e More

by MADGURL007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We're glad to hear that your service appointment here at Mercedes-Benz of Fort Washington was such a positive one. We hope to see you back for all of your future automotive needs!

November 29, 2022

Good but too much money being charged for labour. And maintenance work. This is not very encouraging to bring vehicle to the dealership for routing maintained services. More

by AYODSUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
November 29, 2022

Great experience. Everything went very smoothly, timing was great, loaner car was great and staff was very courteous and helpful. More

by STEVEN.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the excellent feedback, Steven! We hope our Mercedes-Benz of Fort Washington team has the opportunity to serve you again in the future!

November 26, 2022

Easy online appointment. Quick check in, and pick up. Good communication via text. Car was washed and vacuumed when picked up. More

by WAYNE P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Fort Washington responded

We're so glad, Wayne! Thank you for trusting Mercedes-Benz of Fort Washington with your car! We'll see you next time!

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