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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 24, 2022

Well professionally explained about the car I was looking for. Now I am enjoying driving. More

by SAKAMAKI0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferey Luplin, Aaron Smith
Dec 28, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5 stars! We look forward to seeing you at your first service appointment! -Mercedes-Benz of Fort Washington

December 17, 2022

From the moment you pull up to drop your car off to check up, service is immaculate. I would recommend to anyone to go to this location. More

by LISANB2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Fort Washington responded

We're glad you feel well taken care of, Lisa! Thank you for being a Mercedes-Benz of Fort Washington customer!

December 16, 2022

Awesome group of guys. Ryan Got me in right away. He is Always polite and nice. Will see definitely return for maintenance. More

by JPILEGGI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review! Ryan & the team look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

December 15, 2022

Nice friendly service, everyone had an infectious smile. I am sure it is a great place to work! More

by FOXJUDI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope to see you again next time. Take care!

December 15, 2022

Susan is excellent always helpful and reasonable, I always take my vans there for service More

by Luis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with the care of your vans! Susan & the team look forward to your next visit!

December 15, 2022

The Dealership staff are very professional. The service advisers appear to be respectfully attentive it could be a result Of dealing with public . When quoting service rates or evaluation cha More

by JLEWIS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom service supervisor
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

December 15, 2022

I have been calling them to process my refund for a rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. More

by SAMIAFOFANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

Attention to detail has declined at this service center as well as their responsiveness. Although I had my brakes replaced, I still have an error message on my console. I had previously mentioned it and More

by SUSANGRASSO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The servicing and repair work were excellent. Both the communications with me and services provided were handled with the necessary professionalism. More

by DANBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci
Dec 13, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your vehicle and hope we can be of service to you again in the future!

December 09, 2022

Paul was my service rep. He was personable and knowledgeable. Paul answered all my questions and was responsive when I had to leave a message. Overall, outstanding service. T More

by KWILL0212
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul- Manager
Dec 09, 2022 -

KWILL0212 responded

Outstanding service, Paul!

Dec 12, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the rave review of Paul and our team! We hope to see you again at Mercedes-Benz of Fort Washington!

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