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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 24, 2023

Dealer provided high quality service in a timely and friendly manner. Service [A Service, basically an oil change] was very expensive but no more so than at other MB dealers. More

by JLAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We appreciate you visiting us here at Mercedes-Benz of Fort Washington and hope to see you again next time!

February 24, 2023

Service has alway been excellent. Each member goes above and beyond to provide a good experience. More

by SYSBEXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad our team continues to provide you with excellent service! Take care and we'll see you next time here at Mercedes-Benz of Fort Washington!

February 24, 2023

Brought car in for State Inspection as an "Express Service" - all went well. Nice people, check in easy, comfortable waiting area with coffee etc. Took about 3 hours which was an hour longer than est More

by ABB79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your honest feedback and will be sure to mention this to the team. We hope to see you back for a five-star experience next time. Thank you! - Mercedes-Benz of Fort Washington

February 24, 2023

Excellent technicians, efficient service and always available when in need and for maintenance. Will continue to use this service. More

by WILLIAMGOLDSTEIN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

You have made our day, William! Thank you for coming to Mercedes-Benz of Fort Washington!

February 24, 2023

Mercedes Benz of Fort Washington provides consistently good service through its service reps and technicians who are well trained, and professional. More

by GRJESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

This is so great to hear! Thank you for trusting our team with your vehicle! We look forward to seeing you next time! - Mercedes-Benz of Fort Washington

February 24, 2023

Great service, friendly, knowledgeable staff . Always able to complete tasks in a reasonable wait time. I like to look at the new and vintage selection of cars on the showroom floor while I'm wai More

by CHIMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul ,Joanne and Chip
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

It's so great to hear that we made the experience of checking out our inventory during your wait so great! Thank you for rating Mercedes-Benz of Fort Washington five stars!

February 24, 2023

Outstanding service, professional approach to me relating to all matter. Speedy and accurate responses always More

by TSHARKS1@comcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Sunstein
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

This review makes our day! Thank you for rating Mercedes-Benz of Fort Washington five stars!

February 24, 2023

replaced and installed a new tire using express service in a little over two hours More

by LARRYBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad we could help you get your service completed! Thank you for coming to Mercedes-Benz of Fort Washington!

February 24, 2023

Always satisfied. Service is friendly, comprehensive, and efficient. Taking my car in for service is never a problem especially since MB of Fort Washington provides a More

by BCBASHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony C.
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

It's great to know that we've made your service experience great! Thank you for coming to Mercedes-Benz of Fort Washington!

February 23, 2023

Excellent service for a flat tire, provided Uber transport both ways to the dealership in Fort Washington More

by vsax1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Forsythe
Feb 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

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