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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 17, 2023

Prompt, efficient, and courteous. My car was delivered when promised. I will certainly be back for service. More

by FRANK_HACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina
Mar 17, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your review, Frank! We appreciate your kind words! -Mercedes-Benz of Fort Washington

March 16, 2023

Truck running terrible after service and repairs didn’t install all the parts on the door More

by SCSCOTTSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Great service and professional service representative . Very excellent service and my auto is running at top notch. More

by RWYATT2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for rating the Mercedes-Benz of Fort Washington team five stars! We look forward to providing quality care again next time!

March 15, 2023

Excellent customer service. Nick was great. The costs were fully explained. Unfortunately, the back massager has been serviced three times over the past 14 months and still has More

by Bruce Mabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was excellent.
Mar 17, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review, Bruce. We're happy to hear Nick & the team provided you with excellent service during your visit and hope you won't hesitate to reach out if we can be of further assistance. Thanks again!

March 14, 2023

Told to come bac for detail of car didn’t happen only ran thru wash More

by ANGELALWILLIS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Class act from the showroom to the service Dept. Everyone was courteous, very customer service oriented and made me feel like a VIP. Special shoutout to Paul, the Service Manager More

by ASKAUD2DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Mar 16, 2023 -

Mercedes-Benz of Fort Washington responded

It's wonderful to read this review and appreciate you leaving Paul and the team such kind words! We look forward to seeing you again! Thank you! - Mercedes-Benz of Fort Washington

March 13, 2023

Fantastic Service. They go above and beyond to provide excellent service each and every time I go there! More

by GREG.PILONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your review, Greg! We appreciate your 5 stars and look forward to seeing you next time at Mercedes-Benz of Fort Washington!

March 13, 2023

Always very friendly and helpful, the Facility is kept clean and up to date. Refreshments are always available to anyone who wants some More

by GEYERNIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your amazing review! We appreciate your recommendation! -Mercedes-Benz of Fort Washington

March 13, 2023

I found the workers very attentive, and they explained the process and scheduled work. Service was completed promptly. More

by adh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to hear it! Thank you for coming to Mercedes-Benz of Fort Washington!

March 12, 2023

Excellent Service and staff. They go above and beyond to provide excellent service each and every time I go there More

by NEO358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your review! We appreciate your business and look forward to seeing you next time! -Mercedes-Benz of Fort Washington

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