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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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April 05, 2023

I got home with the car and realized there was a crack in the windshield that was covered by the inspection stickers so it wasn’t visible during the test drive. 2 weeks in the check engine light is already More

by DIGGS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Dealership sales and service is great, especially Anthony and all the people in the garage. I did run into a customer, black woman, who was not approached. She said no one smiled said Hi. FYI More

by FATCATT1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We appreciate you bringing this situation to our attention and will make sure it gets looked into with our team. Take care and please don't hesitate to reach out the next time we can be of assistance to you. Thanks again, Amy Hamilton - Fixed Operations Specialist - amy.hamilton@yourmercedes.com

April 04, 2023

Great service and beautiful showroom easy going love Ft. Washington MB! Will.recommend them to anyone More

by RUKALWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy to read your kind five-star review and hope you come to visit us again! Thank you for being a Mercedes-Benz of Fort Washington customer!

April 04, 2023

Tested and replaced battery. All went smoothly using your quick service access. Price was a bit of a shock at over $450. More

by HGMARTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience. We appreciate the feedback and hope you won't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

April 04, 2023

This experience buying a car from this dealership was great. The wait was not long and we were treated well. When we came to test drive the car was ready. Our sales person Mike Jackson was the best. More

by SWEETNEZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your purchase! We're happy to hear Mike & the team provided you with an excellent experience and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

April 03, 2023

Had wonderful experience with Tito and Christian. Paper work was not stressful in anyway sat in the new GLE AMG 53 with Christian and he pretty much explained everything available in the vehicle. Muc More

by FRANJOE65
Recommend Dealer
Yes
Employees Worked With
Christian and Tito. Very professional.
Apr 04, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing this wonderful feedback! We're happy to hear Tito & Christian provided you with excellent service and we hope we have the opportunity to work with you again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

April 01, 2023

Friendly staff. Excellent customer service. Quick delivery of my needs. Keep up the good work. More

by LOPEZPANDOLFIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate the kind words and five-star rating for our team! We hope you visit us again! Thank you! - Mercedes-Benz of Fort Washington

April 01, 2023

I have had some problems at first many trips to the dealership that was very frustrating but ok now. More

by CROPDUSTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all work as a team.
Apr 04, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us your five-star review! We hope you'll reach out if you have any concerns to share with us! - Mercedes-Benz of Fort Washington

April 01, 2023

Everyone is courteous and friendly. The loaner experience was very easy. Everyone explained things to me clearly. Just a great experience overall More

by MHSCPAMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren
Apr 04, 2023 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear this! Thank you for trusting the Mercedes-Benz of Fort Washington team with your business and please don't hesitate to reach out if we can be of service again in the future!

March 31, 2023

Excellent service Paul the service manager was GREAT. He handled my situation wonderful. Thank you. More

by LRDICKSON
Recommend Dealer
Yes
Employees Worked With
Paul the service manager.
Apr 03, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your vehicle! Paul & the team appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

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