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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
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Verified Customer
April 13, 2023
I made an appt with Amy over a month ago and arrived early I needed an oil change and inspection. I arrived on a Monday and did not pick up my car until Wed. I heard nothing on Monday. i called and early I needed an oil change and inspection. I arrived on a Monday and did not pick up my car until Wed. I heard nothing on Monday. i called and was told they got busy but the car was being worked on. I waited ALL DAY Tue and called again and was told they are working on it. Finally Tue at the end of my business day I received an email that I did not see until Wed. Had I received a call I could have picked up my call Tue. This was my first time having my car inspected and probably my last. In fact, I probably will NOT use you for future oil changes either. More
by ROBIN.IRLAN
April 12, 2023
This dealership is unprofessional. They will argue with you on the phone instead of finding a solution to help you. I have made a complaint about them. I will continue to leave reviews They will argue with you on the phone instead of finding a solution to help you. I have made a complaint about them. I will continue to leave reviews. As a African American woman this is how they treat me after I spent 72000 cash on a car from them. Casio is someone who works in service he is unprofessional & don’t understand his job. First time I come to get my breaks fixed with a appointment they made me wait 2 hours just to tell me they haven’t even start working on it. I have a african American who goes here for service he said they treat him like this also More
by AMIRAHIMAN22
April 11, 2023
I waited 2hrs for an oil change and I had to go to work and it wasn’t checked in at all. and it wasn’t checked in at all. More
by Allan
April 11, 2023
As always the best service from the Fort Washington dealership, especially the service manager Mr.Derek Whitman and his team Mr. Phil giovinazzo and Paul Forsyth . Thank you so much guys! dealership, especially the service manager Mr.Derek Whitman and his team Mr. Phil giovinazzo and Paul Forsyth . Thank you so much guys! More
by M_LAVASANI
April 10, 2023
The dealership was prompt in servicing my car. The dealership brought in my car for service without formal scheduling of appointment. Work was completed satisfactorily. The dealership brought in my car for service without formal scheduling of appointment. Work was completed satisfactorily. More
by BASCHKWNN
April 07, 2023
Tony was very knowledgeable and helpful. I was informed along the way. I have all my service work done with Tony at Ft. Washington. I was informed along the way. I have all my service work done with Tony at Ft. Washington. More
by RKRENSEL
April 06, 2023
Awesome, customer service was everything. From the time that I pulled in until the end. From the time that I pulled in until the end. More
by AKEMAT
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