Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews
Call Service Center (267) 419-4033

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

Sort by
May 03, 2023

Very good service and good customer service help me with my needs and services very happy More

by TBEVERLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Mercedes-Benz of Fort Washington responded

We're grateful for your support! Take care and we'll see you next time here at Mercedes-Benz of Fort Washington!

May 03, 2023

Great experience! !! I was in and out in one day.. Everyone was nice and answered every question I had.. More

by SLADEKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad our team could make your experience an efficient one! Thanks for choosing Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can be of service again in the future!

May 02, 2023

Awesome dealership! I tend to go early and wait for my car, facility is amazing, I can bring my laptop, have a coffee and get some work done while Fort Washington Merce More

by ROBERT.MARVULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
Report | Print
May 03, 2023 -

Mercedes-Benz of Fort Washington responded

We're thrilled to hear that you appreciate our amenities here at Mercedes-Benz of Fort Washington, Robert! We're glad Christina made this a great experience and appreciate the shoutout! Thank you for choosing us, and we'll see you again soon!

May 01, 2023

The service for my oil change was fine. But I came in for Express Service which I understand it maximum 1 hr-1 hr and 30 minutes. That did not happen. I checked in around 10:40am and my c More

by SHARONRAND58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Mercedes-Benz of Fort Washington responded

Sharon, thank you for sharing your feedback with us. We're glad to hear that the service for your oil change was fine, but we apologize for any inconvenience caused by exceeding the estimated time for Express Service. I'm sorry to hear that you also did not receive the complimentary car wash that should come with this type of service. If you'd like to discuss this further, please give us a call so that we can make it right. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

May 02, 2023 -

SHARONRAND58 responded

Hi Ryan, Yes, I would like to discuss further. I look forward to speaking with you soon. SC

April 29, 2023

TONY WAS GREAT. I CAME IN WITH A FLAT AND ENDED UP GETTING A DUE SERVICE. More

by SALPAONE166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad Tony helped take care of that tire issue and addressed another service that was due! Saving our customers' time and ensuring an efficient experience is what we're all about, and we hope to see you again in the future! Thank you! - Mercedes-Benz of Fort Washington

April 28, 2023

Good service as expected. They took care of the service. Very professional and great service department. Nice experience More

by TURKAY_ARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Mercedes-Benz of Fort Washington responded

Being professional and taking great care of your vehicle is what we always aim for, and it's great to hear that we met your expectations! Thank you for trusting us with your car, and we hope to see you soon! Thank you! - Mercedes-Benz of Fort Washington

April 22, 2023

Used express service for inspection/emissions- went smoothly - all went well - spare key fob not completely working - was advised will be fixed at next service. More

by spyder
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service - very good customer communication
Report | Print
Apr 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

April 22, 2023

We had a great experience. Excellent service was provided that took care of our Mercedes working like new. More

by IRENAKYRCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate you leaving us your wonderful five-star review, Irena! We hope you come to visit us for your car's next service appointment! Thank you! - Mercedes-Benz of Fort Washington

April 22, 2023

We had a great experience. They provided excellent service that had our Mercedes working like new. More

by IRENAKYRCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate you leaving us your wonderful five-star review, Irena! We hope you come to visit us for your car's next service appointment! Thank you! - Mercedes-Benz of Fort Washington

April 21, 2023

Excellent and friendly service. Short wait time . I have alway been pleased with the service here. More

by JOYCE.NEELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your five-star review, Joyce! It makes our day to know that we've provided consistent care and we look forward to continuing to earn your business! Thank you! - Mercedes-Benz of Fort Washington

1
...
50
51
52
...
233