Mercedes-Benz of Fort Washington - Service Center

Best service experience I had an issue with a tire and stopped in on my way to office. I did not have an appointment but Ellie McNichol had a technician look at it right away I had an issue with a tire and stopped in on my way to office. I did not have an appointment but Ellie McNichol had a technician look at it right away and when it was determined that I needed a new tire, got me a loaner so that I could get to the Eagles game that night. I picked up the car the next morning (after an Eagles win) and it was washed and ready when I arrived. Amazing service ! More

Just The Facts The service is great and everyone from the check in guys in the service bay to the service personnel are very professional. I would recommend the deal The service is great and everyone from the check in guys in the service bay to the service personnel are very professional. I would recommend the dealership to anyone looking buy a new or used car. More

Service Brought my car in to do something simple. Paul provided great customer service and accommodated me immediately. I was very pleased with the prompt and Brought my car in to do something simple. Paul provided great customer service and accommodated me immediately. I was very pleased with the prompt and courteous service. More

Nice experience , even for a busy day. Everyone was so friendly and polite. A definite plus. The only drawback was the (2) person counter for loaners. But they happened to be slammed that d Everyone was so friendly and polite. A definite plus. The only drawback was the (2) person counter for loaners. But they happened to be slammed that day. They also were extremely nice and professional. A nice experience More

Service Good on time Service. This was my third time in last 3 years. Good service every time Every one was nice No other comments this time. Good on time Service. This was my third time in last 3 years. Good service every time Every one was nice No other comments this time. More

Accommodating Professional. willing to help, accommodating. - When My car needs service I need a loner for the day. The dealership is very near my home so is very Professional. willing to help, accommodating. - When My car needs service I need a loner for the day. The dealership is very near my home so is very convenient as well. More

Dealership Sucks Sends unsolicited marketing emails. Puts my email address on lists that I did not authorize. Poor customer service. Regret ever going to this place Sends unsolicited marketing emails. Puts my email address on lists that I did not authorize. Poor customer service. Regret ever going to this place. Avoid this place. More

convenient and great communication the service department provided a convenient schedule and provided good communication during the service period. every one involved in the service ca the service department provided a convenient schedule and provided good communication during the service period. every one involved in the service call was professional and courteous! More

Mercedes-Benz Sprinter Thor RV Susan Hayes my service writer is wonderful. She is a pleasure to work with and is extremely knowledgeable. I have had nothing less than exceptional se Susan Hayes my service writer is wonderful. She is a pleasure to work with and is extremely knowledgeable. I have had nothing less than exceptional service from all staff members. More

Emergency non planned tire repair Very lucky that my tire went flat and I was near the dealership. Immediately Josh helped me ,Frank is always great , and I used the expressservice wh Very lucky that my tire went flat and I was near the dealership. Immediately Josh helped me ,Frank is always great , and I used the expressservice where the young man was very nice. In less than hour I had a new tire and was back on track to make my meetings. Excellent service ! More