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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 20, 2018

Great service and treatment Great service. The service rep was so nice I thought of switching due to distance bet the people are so nice I will continue to come and look for a ne More

by LCHEC9525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A very nice young woman who’s name I can’t remember
September 20, 2018

Excellent customer service. Had a loaner wait g for me Chris Christina Lowe made it a seemless excellent experience. She explained my alternatives and was a pleasure to work with. She made sure that I was comfor More

by LGOLDBERG1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
September 20, 2018

Friendly & Efficient Excellent customer service, efficient check in and check out process. Thanks to Paul Forsyth he was a pleasure to work with and made my service experi More

by JSUBACUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
September 20, 2018

Fuel pump repair Great road side support, timely and easy. The communication during repair was great. They are keeping 2007 with 160,000 miles on the road! Thank you. More

by DGEMZIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
September 20, 2018

Live this dealer and service team Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years More

by ETOPLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne zaren. Derek witman, Michael Liss
September 20, 2018

Excellent service The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arri More

by TSHERIDAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
September 20, 2018

Average experience. I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting More

by Jhaynes410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
September 20, 2018

Excellent all the way My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was More

by BMICAILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Length of Time My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credi More

by DONTEJ85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann
September 20, 2018

Service with a smile Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. More

by DONNYRENEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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