Mercedes-Benz of Fort Washington - Service Center

Live this dealer and service team Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years More

Excellent service The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arri The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arrived More

Average experience. I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting in the dealership for over an hour was not ideal. More

Excellent all the way My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was done in a timely manner More

Length of Time My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credi My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credit for future service at the dealer. More

Service with a smile Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. More

Review As always, friendly, professional service. Service staff is always quick and caring, no matter what you are there for. I have never experienced nice As always, friendly, professional service. Service staff is always quick and caring, no matter what you are there for. I have never experienced nicer service. More

Eccellent service consulatnt Professional, accommodating, on time and providing the loaner car. this twenty five words requirement is ridiculous. I do not have the time to sit do Professional, accommodating, on time and providing the loaner car. this twenty five words requirement is ridiculous. I do not have the time to sit down and compose an essay on your GREAT service. I have been using R&S service for 33 years and that shoukd be a good testimonial.. More

Best Service Visit When I dropped off car it took 5 minutes Getting into a rental took 5 minutes Picking up my car took all of 10 minutes Service Dept is very effi When I dropped off car it took 5 minutes Getting into a rental took 5 minutes Picking up my car took all of 10 minutes Service Dept is very efficient More

Satisfied with service Came in for what turned out to be a defective battery. They fit me in and satisfactorily resolved the problem. I was a bit annoyed to find out that my Came in for what turned out to be a defective battery. They fit me in and satisfactorily resolved the problem. I was a bit annoyed to find out that my key battery needed to be replaced. I just had scheduled maintenance two weeks earlier and this should have been done at that time. Makes me wonder how thorough the maintenance was More