Mercedes-Benz of Fort Washington - Service Center

Tony in service was great. Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service e Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service experience. More

Perfect, as always We’ve been purchasing cars from Mercedes-Benz of Fort Washington since 2011, and have purchased four cars from them. I can always count on them b We’ve been purchasing cars from Mercedes-Benz of Fort Washington since 2011, and have purchased four cars from them. I can always count on them being fair, I can always count on them going above and beyond the call of duty, which is why we keep coming back. More

Car Breakdown My car went dead in front of my sons home I called for roadside assistance it was great. Paul Forsyth helped me with a car. Great Service. Paul is the My car went dead in front of my sons home I called for roadside assistance it was great. Paul Forsyth helped me with a car. Great Service. Paul is the best he always provides excellent service. More

Great! Christina is the best customer representative to date! She was very helpful and considerate. Next time I need service, I know who I'm calling. Christina is the best customer representative to date! She was very helpful and considerate. Next time I need service, I know who I'm calling. More

service and repair First class service and repair. So good, that wait for minor service can be as long as 1 - 2 hours. I’ve been taking my C300 there for 7 years and w First class service and repair. So good, that wait for minor service can be as long as 1 - 2 hours. I’ve been taking my C300 there for 7 years and will continue for the life of the car. More

brakes service manager, tony colontonio told me that I needed rear brakes and rotors, as well as front brake pads, but not rotors. Normally, someone would t service manager, tony colontonio told me that I needed rear brakes and rotors, as well as front brake pads, but not rotors. Normally, someone would tell you when u need brakes, u need rotors, but he didn't, which I appreciate. More

Sprinter Service Center - Excellent Service and Support This review is for the Sprinter Service center on Dreshertown Rd. Fantastic service. Fit me in at the last minute and took care of the problem qui This review is for the Sprinter Service center on Dreshertown Rd. Fantastic service. Fit me in at the last minute and took care of the problem quickly. Unlike many other dealer service centers, they really know what they're doing here. More

Liquid underneath car after it had been parked. It was checked the the service man and no leak was found. My car was returned and I returned the loaner. Appreciated getting a loaner, It was checked the the service man and no leak was found. My car was returned and I returned the loaner. Appreciated getting a loaner, More

Brake pad wear Tony made my experience easy and efficient. He oversees all service and has great communication with his customers. i had a message on my E350 that sa Tony made my experience easy and efficient. He oversees all service and has great communication with his customers. i had a message on my E350 that said “ Check Brake Wear”. Tony gave me an appointment as quickly as possible to ease my concerns. More

Longer wait than told I came in for Express Service for a change of oil and filter and was told it would be an hour; it took 2 hours.. This was a lot of waiting around bec I came in for Express Service for a change of oil and filter and was told it would be an hour; it took 2 hours.. This was a lot of waiting around because I hadn't planned on spending that much time at the dealership. Wouldn't it be better to be able to schedule this and have a more accurate estimate of wait time? Thank you. Jamie More