Mercedes-Benz of Fort Washington - Service Center

GREAT SERVICE EXCELLENT CONNECTION WITH ALL EMPLOYEES OVER ANY DETAIL. NOTHINGS TOO DIFFICULT AND ALWAYS A POLITE ANSWER. Its truly a pleasure to deal with FT Washi EXCELLENT CONNECTION WITH ALL EMPLOYEES OVER ANY DETAIL. NOTHINGS TOO DIFFICULT AND ALWAYS A POLITE ANSWER. Its truly a pleasure to deal with FT Washington Mercedes.. I have always been well treated. Tony is my service agent and he is gteat. More

Susan Hayes is always excellent! Susan is extremely efficient in arranging service for our RV. She addresses all my concerns about the vehicle and is a genuine pleasure to deal with. Susan is extremely efficient in arranging service for our RV. She addresses all my concerns about the vehicle and is a genuine pleasure to deal with. More

My favorite service manager I have driven Mercedes since 86 and pretty much every car has been serviced by Mercedes of fort Washington. And Tony has always taken such good care o I have driven Mercedes since 86 and pretty much every car has been serviced by Mercedes of fort Washington. And Tony has always taken such good care of me. I would highly recommend him to all More

B service Joanne Zaren was great! Very professional and friendly. My only complaint is that my car wasn’t washed. They offered to wash it after I asked about i Joanne Zaren was great! Very professional and friendly. My only complaint is that my car wasn’t washed. They offered to wash it after I asked about it but I couldn’t wait. More

Maintenance visit I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. Wh I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. When I checked in, they had my service record ready, and recommended a couple of additional service items. Then they expedited us to accommodate a planned trip. More

ignorant service man Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there a Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there are very polite and have excellent customer service skills. More

Great As I mentioned before you provide a free car wash My car didn’t require that at time of service My Cadillac deal always provides a car wash with a As I mentioned before you provide a free car wash My car didn’t require that at time of service My Cadillac deal always provides a car wash with any sevice This is done by providing a coupon for a free car wash at date if service or at a future date Thanks Mark Tucker More

Computer upgrade service For approximately 15 years, Tony Colantonio has provided me with superb service. His attention to detail assures that things will go smoothly. His e For approximately 15 years, Tony Colantonio has provided me with superb service. His attention to detail assures that things will go smoothly. His experience is of great value to the organization. More

Seat belt repair Seatbelt was repaired in an efficient and timely manner. There was some follow up paperwork which was executed by Juan Rodriguez and Frank Demario t Seatbelt was repaired in an efficient and timely manner. There was some follow up paperwork which was executed by Juan Rodriguez and Frank Demario the service was led by Derek Whitman More

GREAT! Because of the Great service I received from Tony. He takes care of my whole family, wife, son and daughter-inlaw He always have my car washed. Because of the Great service I received from Tony. He takes care of my whole family, wife, son and daughter-inlaw He always have my car washed. More